Holiday Gems tidak lagi menjadi pelanggan aktif Feefo
Menampilkan seluruh 6,855 ulasan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
All u want is to be able to discuss my circumstances by phone with someone who will put my mind at rest. I am sick of having to do everything by email
Review Team
Holiday Gems
4 years ago
We note that this has been addressed by email with our customer services team. We shall request a call back from them but must advise that their phone lines are closed on weekends and bank holidays.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
Happy with my booking
Simple sevice
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
Ummm
Darren Seddon on the sales is very good but I find the whole thing bombarding a number and e mail for one thing and another for another.
Not straightforward.
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MF
Mr john frost
Diverifikasi oleh Feefo
doncaster
4 years ago
Apa yang dikatakan Mr john frost tentang Holiday Gems:
rubbish every way, get people who are not ignorant who know their job. absolute rubbish customer service
Review Team
Holiday Gems
4 years ago
Our staff are very experienced and will always offer the best possible options and advice. We have no control of the current airline cancellations or withdrawal of services from certain airports. Whilst we do regret any impact on your booking we have no control over the matter and are doing all possible to assist.
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MP
Mrs Durgaben Patel
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan Mrs Durgaben Patel tentang Holiday Gems:
Really slow and can’t contact them easily
Booking online did not give me confirmation of my dates before payment. It booked for the wrong dates and there was no way to cancel. You can’t call them to cancel and they are closed on weekends. I...
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Review Team
Holiday Gems
4 years ago
This booking was made online and the dates were chosen by you. For the protection of all parties, cancellations and/or amendments must be by email from the lead passenger. Whilst our customer service telephone lines are closed over weekends, we do have staff on duty to answer any written correspondence and our sales team will always be available to assist in any urgent matters. Thank you for your patience and co-operation
MP
Mrs Durgaben Patel
4 years ago
Hi. I emailed on the weekend and still no response. It’s been 6 days now. I understand I booked the wrong dates but would have expected a response by now. When I called on Monday, they said it can’t be cancelled over the phone. I understand it needs to be in writing but other firms redone with 48 hours max.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
The only problem I had was got phone call after booking to say that it was going to be dearer
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MB
Miss Melissa Blackford
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan Miss Melissa Blackford tentang Holiday Gems:
10/10 service
Such a fast and easy service and Finn was lovely on the phone very helpful we used holiday Gem a few times in the past and always been happy with the service always had a stress free holiday 10/10...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
Easy Booking.
Very easy booking process and then follow up by agent to check your details are correct and that you have booked the holiday you wanted. I would definitely recommend.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
👍🏼👍🏼👍🏼👍🏼👍🏼
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MK
Mr Anthony Kossinne
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan Mr Anthony Kossinne tentang Holiday Gems:
excellent customer service
Holiday Gem travel service is excellent and staffs are very helpful.....
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
