Holiday Gems tidak lagi menjadi pelanggan aktif Feefo
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
absolute disgrace, very rude *personal data removed by Feefo* i was placcced in danager, nothing…
absolute disgrace, very rude *personal data removed by Feefo* i was placcced in danager, nothing resolved been called aaaaaa lir and forced to report to holidasy watch dog
Holiday Gems
Holiday Gems
12 years ago
The matters raised were addressed with our suppliers who investigated every aspect and responded to each issue. At the contributor's request the case was re-opened and re-investigated but the suppliers reiterated their original decision. It is unfortunate that this was not accepted. We can confirm that at no point were our staff rude and only forwarded the responses received from the supplier.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
staff were helpful and everything went without any problems . would book with holiday gems…
staff were helpful and everything went without any problems . would book with holiday gems again
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
Very satisfied with Holiday Gems would use you again.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
Very easy to book
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
I have used gems for my holidays in may and July this year which I found…
I have used gems for my holidays in may and July this year which I found them to be very good and would have scored them excellent BUT I have been looking to book again for October but the price on...
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Holiday Gems
Holiday Gems
12 years ago
We have noted your comments and do hope that our previous service may change your booking trends
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
The lack of customer service from this company really surprised me. They didn't respond to…
The lack of customer service from this company really surprised me. They didn't respond to any emails that I sent after making the booking. I will never use this company again and would urge...
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Holiday Gems
Holiday Gems
12 years ago
We can see no notes of any issues raised on your booking and have no record of emails received. However, if you email admin@holidaygems.co.uk with copies of the original emails the issue will be addressed
Pelanggan Tepercaya
12 years ago
I made two bookings one under the name Candlish on the same date. All my correspondence was under my name not the one quoted
Holiday Gems
Holiday Gems
12 years ago
WE can see no notes of any issues except a change of email address, and do regret any confusion in this regard.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
Saw advert, telephoned and booking completed quickly and efficiently.
Saw advert, telephoned and booking completed quickly and efficiently.
Pelanggan Tepercaya
12 years ago
Competent and efficient.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
we had very nice time and did not had any kind of problem at all…
we had very nice time and did not had any kind of problem at all very good service. Used Holiday Gems second time and hopefully will use them again.
Pelanggan Tepercaya
12 years ago
Very good service definitely use them again.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
Excellent service - helpful staff. Phone answered promptly. We have used Holiday Gems twice before…
Excellent service - helpful staff. Phone answered promptly. We have used Holiday Gems twice before with a 3rd booking over Christmas. We intend to keep using them as the service they give is spot on...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
The overall service was good but I was disappointed that we were unable to have…
The overall service was good but I was disappointed that we were unable to have paper tickets issued by post.
Holiday Gems
Holiday Gems
12 years ago
Thank you for your comment. According to our records the tickets were posted prior to departure, but in an endeavour to ensure that all our passengers receive their tickets timeously, wherever possible they are emailed.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.