The jersey that I ordered was way too small. Fitting very tight. I submitted a claim for a refund or exchange still haven’t heard anything back and it’s been weeks. I have ordered stuff in the past...
Baca lebih lanjut
HGC APPAREL
HGC Apparel
3 years ago
Hello Joseph, thank you so much for the feedback and letting us know you submitted a request to receive a refund. This could possibly be because the item was purchased with a gift card or on clearance. When items are on clearance, they are ineligible for return or exchange. We did state in the item description, the item does run small, but it might not be as visible as needed. We will work to fix that. We've been having issue receiving notifications for the refund software, but we are working diligently to fix the issue. Again, we apologize for the issues with the product and if you would like to exchange the item for another piece, we would be happy to accommodate your request. Please let us know your thoughts, and we are here to help.
Ulasan produk
HGC APPAREL
HGC Apparel
3 years ago
Hello, thank you so much for the feedback and letting us know you submitted a request to receive a refund. This could possibly be because the item was purchased with a gift card or on clearance. When items are on clearance, they are ineligible for return or exchange. We did state in the item description, the item does run small, but it might not be as visible as needed. We will work to fix that. We've been having issue receiving notifications for the refund software, but we are working diligently to fix the issue. Again, we apologize for the issues with the product and if you would like to exchange the item for another piece, we would be happy to accommodate your request. Please let us know your thoughts, and we are here to help.
Tanggal pembelian: 20/02/2023
0
Bagikan
MJ
mike jones
Miami
3 years ago
Apa yang dikatakan mike jones tentang HGC Apparel:
I liked the choices but unfortunately I live in South Florida and can’t wear the warm apparel on the site but loved the look of the hockey jersey so I selected it. It fits nicely and I’ll sport it...
Baca lebih lanjut
Ulasan produk
Tanggal pembelian: 20/01/2023
0
Bagikan
Pelanggan Tepercaya
3 years ago
I was sent the wrong item! I’ve reached out on multiple occasions and included a picture and haven’t had a response. I love supporting this business but it’s too expensive to get getting the wrong...
Baca lebih lanjut
HGC APPAREL
HGC Apparel
3 years ago
Hello, we appreciate the feedback and definitely understand how you feel. We confirmed through the warehouse that the wrong item was mailed, but we shipped a new replacement item after notified of the mistake. We hate to hear this happened, but we wanted to ensure you received your new item. Please let us know as soon as you can and thank you for allowing us the opportunity to make this right.
Ulasan produk
HGC APPAREL
HGC Apparel
3 years ago
Hello, we appreciate the feedback and definitely understand how you feel. We confirmed through the warehouse that the wrong item was mailed, but we shipped a new replacement item after notified of the mistake. We hate to hear this happened, but we wanted to ensure you received your new item. Please let us know as soon as you can and thank you for allowing us the opportunity to make this right.
HGC APPAREL
HGC Apparel
3 years ago
Thank you for this feedback on the joggers. we will look into softer more comfortable material.
Tanggal pembelian: 27/01/2023
0
Bagikan
SM
Sidney Morgan
3 years ago
Apa yang dikatakan Sidney Morgan tentang HGC Apparel:
I think the service was good; I would like to have a bit more communication around when my item was mailed. I'm so excited about my sweater!! I mean a cardigan!
Ulasan produk
Tanggal pembelian: 12/01/2023
0
Bagikan
NM
Nichole Miles
Beltsville
3 years ago
Apa yang dikatakan Nichole Miles tentang HGC Apparel:
The deal for the item I bought (Roses Sweater) and the ease of checkout was great…I just haven’t received anything yet - no update, no merchandise…and it’s been about a month in since purchasing.
Tanggal pembelian: 31/12/2022
0
Bagikan
Pelanggan Tepercaya
3 years ago
Placed order 12/31 and today is 1/9 and still no order. Received an email 1/2 saying order complete and nothing since. Still waiting on my order.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.