Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions.
ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.
Tanggal pembelian: 30/01/2020
34
Bagikan
Pelanggan Tepercaya
6 years ago
Very pleased you have been able to move our trip to 2021.
Can we have the same cabin number please?
Tanggal pembelian: 19/05/2019
5
Bagikan
Pelanggan Tepercaya
6 years ago
Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.
Tanggal pembelian: 15/01/2020
7
Bagikan
MA
Mr A Addison
6 years ago
Apa yang dikatakan Mr A Addison tentang Great Rail Journeys:
Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...
Baca lebih lanjut
Tanggal pembelian: 07/02/2020
6
Bagikan
CH
Carrie Hill
Bath
6 years ago
Apa yang dikatakan Carrie Hill tentang Great Rail Journeys:
The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .
Tanggal pembelian: 07/08/2019
4
Bagikan
Pelanggan Tepercaya
6 years ago
Booking done well.
Tanggal pembelian: 10/02/2020
6
Bagikan
MR
Mr A Ritchie
Milton Keynes
6 years ago
Apa yang dikatakan Mr A Ritchie tentang Great Rail Journeys:
Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...
Baca lebih lanjut
Tanggal pembelian: 15/01/2020
9
Bagikan
MB
Mr D Brewer
6 years ago
Apa yang dikatakan Mr D Brewer tentang Great Rail Journeys:
Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered.
They say their own insurance policy sold by and...
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
