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Gray Line Las Vegas Ulasan

Dinilai
Sangat baik
Layanan
4.4
/5
Produk
4.1
/5

5

4

3

2

1

46

7

4

3

4

64

peringkat selama setahun terakhir

Menampilkan seluruh 1,627 ulasan
Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 16/02/2017
We would most likely consider another option if we do such a trip again
"Ride aboard a LUXURY motorcoach" is not a good description of the bus. The seats were smaller than airplane seats and very uncomfortable. You may also want to consider the final stop where the...

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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for being a Gray Line customer and taking the time to post a review.  We are very sorry that you were not happier with our service.  We maintain the youngest coach fleet in the Las Vegas market and our coaches have the standard width seats that are found in virtually all US coaches, while we proudly offer up more legroom than is standard.  Regarding the final rest stop we will be looking into your comments as, of course, we want this to be a pleasant experience.  Our choices for stops when traveling through the deserts of the Southwest are limited and that's one of the reason we picked a nationally branded establishments, as they are more likely to maintain standards over time.  This appears not to be case, so rest assured we will be checking it out and making the necessary adjustments.  Sincerely,
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 09/02/2017
Good service by Gray Line Las Vegas
Very organized and tours are great!
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you very much for our kind words about Gray Line Las Vegas and how well you liked our tours.  We like to think we are one very organized company, yet it wonderful to hear that our customers think so too. We do hope that on your return to fabulous Las Vegas that we have the pleasure of seeing you on another Gray Line tours.  Regards.
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 13/02/2017
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thanks for much for recognizing us for outstanding service with your 5 star rating.  Our staff always tries to exceed our guests expectations and its nice to know that your think they did a great job. Regards.
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 12/02/2017
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for giving Gray Line Las Vegas a 5 star rating for our service.  Every day our staff, everyone from the our reservation people, to our cashiers, to our drivers- goes out and tries to provide the best service possible- we all appreciate your feedback that we succeeded.
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 03/02/2017
The Laughlin trip was great but the bus driver was ?? he did not say/speak...
The Laughlin trip was great but the bus driver was ?? he did not say/speak a word the whole time until we arrive at the destination, did not greet us /welcome nothing , when we arrive [ he said he...

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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for being a loyal Gray Line customer and we really appreciate your valuable feedback.  We will immediately meet with our drivers to remind them of company policies and that we are in a service business and being friendly to our guests is a big part of that service.  It is through valuable feedback like yours that help us provide a great product. Thanks again.
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 03/02/2017
Excellent service by Gray Line Las Vegas
Mark was great, we loved the Hoover dam tour.
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you very much for your kind comments about the service you received at Gray Line Las Vegas and we are particularly proud that you singled out our guide Mark as providing great service.  I will definitely let him know of your kind words and we hope to see you on another Gray Line tour when you next visit fabulous Las Vegas!

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MF
Mrs Lam Lai Fong
8 years ago
Tanggal pembelian: 02/02/2017
Apa yang dikatakan Mrs Lam Lai Fong tentang Gray Line Las Vegas:
Unexpected tips have to pay. If i dont pay i feel i am too cheap.. but it ...
Unexpected tips have to pay. If i dont pay i feel i am too cheap.. but it was not my culture to give tips. Its kind of forceing
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MK
Mrs Sally Kleba
8 years ago
Tanggal pembelian: 08/02/2017
Apa yang dikatakan Mrs Sally Kleba tentang Gray Line Las Vegas:
Excellent service by Gray Line Las Vegas
We had no problems booking our tour on line. It was very easy.
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for the 5 star service rating.  We believe that booking a tour should be both an easy and a painless process and its very satisfying to know that you believe we achieved our goal.  We look forward to your next booking.  Regards.
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MJ
Mrs Diana Joseph
8 years ago
Tanggal pembelian: 05/02/2017
Apa yang dikatakan Mrs Diana Joseph tentang Gray Line Las Vegas:
Good
Good
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for being a Gray Line customer and taking the time to post a comment about your recent tour experience.  We appreciate your 4 star rating and hope you had a fantastic day with us.  We also hope to see you on another Gray Line tour during your next trip to Las Vegas!  Regards,
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 03/02/2017
Fun tour!
Online booking experience was very easy and quick. The tour itself to Hoover Dam (Express tour) was great! Our tour guide, Mark, was knowledgeable, funny and friendly.
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for the kind comments, especially regarding our guide Mark.  Hoover Dam is an amazing structure both an engineering marvel and a work of art.  We hope to see you on another Gray Line tour sometime very soon.
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Tentang Gray Line Las Vegas
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day at the Grand Canyon the highlight of your visit to Las Vegas. Once in a lifetime opportunities to visit one of the seven natural wonders of the world, every day of the week we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.
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680 E Pilot Road, Suite B-1, Las Vegas, Nevada, 89119, United States
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Tentang Gray Line Las Vegas
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day at the Grand Canyon the highlight of your visit to Las Vegas. Once in a lifetime opportunities to visit one of the seven natural wonders of the world, every day of the week we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.