so glad i chose Grass247, product was great, price was great, and delivery was so quick from the time of ordering. Great service, im a very satisfied customer!!
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Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
9 months ago
Terrible
Customer Services
Grass247
8 months ago
Good afternoon,
Thank you for taking the time to share your review following your recent order. We are sorry to hear that the delivery did not meet your expectations.
From your product review, we understand that your concern was related to the delivery of the roll. According to your order details, the roll weighed over 70kg. For heavier items such as this, it is the customer’s responsibility to arrange suitable personnel or machinery to assist the driver with unloading. This information is highlighted on our website under Delivery Information and explained in further detail in our Terms and Conditions.
We also include a reminder in our dispatch emails that assistance may be required for larger items. In addition, we offer the option to have rolls cut into smaller, more manageable sizes at no extra cost.
We’d like to learn more about what happened on the day of delivery; as such, a member of our Customer Care Team will be reaching out to discuss this further.
Kind regards,
Jenny
Grass247
0
Bagikan
SC
Simon Cosford
Diverifikasi oleh Feefo
GBR
9 months ago
Apa yang dikatakan Simon Cosford tentang Grass247:
Quality at good prices
Always deliver on time
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
9 months ago
Brill
Brill
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
9 months ago
Happy with purchase
Good communication and quick delivery
0
Bagikan
JH
Jaci Hills
Diverifikasi oleh Feefo
GBR
9 months ago
Apa yang dikatakan Jaci Hills tentang Grass247:
Great
0
Bagikan
AW
Andrea Wiseman
Diverifikasi oleh Feefo
GBR
9 months ago
Apa yang dikatakan Andrea Wiseman tentang Grass247:
Great service from this company , and the grass looks amazing down
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
9 months ago
Great advice and exemplary service.
Excellent service. I contacted the company directly and was offered good advice about the their range of artificial grass. Based on the information I received I was able to purchase the right product...
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
