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Grape Tree Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/grape-tree | Feefo

Menampilkan seluruh 23,616 ulasan

Customer

Diverifikasi oleh Feefo

10 years ago

Apa yang dikatakan Customer tentang Grape Tree:

Very positive

Excellent service, high quality products

Tanggal pembelian: 28/03/2016

Pelanggan Tepercaya

Diverifikasi oleh Feefo

10 years ago

Not sure I would order on line again.

My first online order from grapetree. Why I probably wouldn't order again. It took over a week to arrive. It came in two different packages. The delivery company wouldn't leave in the porch or with a...

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Neil

Grape Tree

10 years ago

Good morning Lindsy,

we certainly accept that there were issues from time to time with our previous courier. This is why from 29/03/2016 we moved to offer fully tracked services from Parcel Force to shorten delivery times and give customers the ability to track their order right to the door via email and SMS and rearrange delivery dates etc to suit when they are available to receive their goods.

We hope that you will consider giving us another try!

Regards

Grape Tree

Tanggal pembelian: 28/02/2016

Customer

Diverifikasi oleh Feefo

Horsham West Sussex

10 years ago

Apa yang dikatakan Customer tentang Grape Tree:

My go to shop for dried fruits seeds and nuts.

Buy from two local Grape Tree shops and Internet and have recommended friends to shop there too. Quick online delivery and lovely products.

Tanggal pembelian: 27/01/2016

Customer

Diverifikasi oleh Feefo

London

10 years ago

Apa yang dikatakan Customer tentang Grape Tree:

Great products for an affordable price.

Tanggal pembelian: 20/02/2016

Customer

Diverifikasi oleh Feefo

Caversham

10 years ago

Apa yang dikatakan Customer tentang Grape Tree:

Thoroughly satisfactory service.

I was very pleased to be able to buy a product which was not available anywhere else. The items were well packed and arrived very quickly after ordering. I shall definitely continue to buy dried...

Baca lebih lanjut

Tanggal pembelian: 18/03/2016

Customer

Diverifikasi oleh Feefo

Staffordshire

10 years ago

Apa yang dikatakan Customer tentang Grape Tree:

Easy order site for healthy food.

Excellent. Easy to find products I needed and to order. I have ordered before and shall do so again. I would recommend. My only problem was logging out. I did not find this easy even though I used...

Baca lebih lanjut

Tanggal pembelian: 06/02/2016

Customer

Diverifikasi oleh Feefo

West Sussex

10 years ago

Apa yang dikatakan Customer tentang Grape Tree:

Website customer service needs improving!

Slow delivery, poor communication. Then when items did arrive they were incorrect and I ended up being refunded rather than receiving the correct items which I had asked for. Ended up going to a...

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Neil

Grape Tree

10 years ago

Good morning Amanda,

Thank you very much for your feedback, we appreciate you taking the time.

We acknowledge that there issues at times with our previous courier which is why we moved to offer fully tracked services from Parcel Force as of the end of March with the intention of improving customer experience with quicker delivery and the ability to track the status of orders all the way to your door by email and text message.

With regard to the product error we can only apologise and hope that the swift refund brought things to a close quickly and we sincerely hope that you will consider ordering online with us once again.

Regards

Grape Tree

Tanggal pembelian: 26/01/2016

Customer

Diverifikasi oleh Feefo

Kinross

10 years ago

Apa yang dikatakan Customer tentang Grape Tree:

5 star service

Delivered promptly and beautifully packaged.

Tanggal pembelian: 29/03/2016

Customer

Diverifikasi oleh Feefo

10 years ago

Apa yang dikatakan Customer tentang Grape Tree:

No complaints. Speedy delivery, excellent company.

Tanggal pembelian: 04/03/2016

Customer

Diverifikasi oleh Feefo

Bath

10 years ago

Apa yang dikatakan Customer tentang Grape Tree:

Excellent customer service through 'live chat' I couldn't find a product listing on line and was given a link to add it to my basket. I also asked questions about products and these were answered...

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Tanggal pembelian: 10/03/2016

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