Graham & Green Ulasan

Thank you for your feedback and I am sorry that we are currently unable to leave orders in a safe place. This is something we are looking into as we understand it can be inconvenient, so please know that your feedback has been passed on.

Thank you for your positive review. We are so pleased that you found the ordering process to be straightforward and that you were happy with the service that you received from us.

Thank you for your lovely review. I am so pleased that you were happy with the items that you ordered and that they were beautifully wrapped.

Thank you for your feedback. We are very sorry to hear that the tables you received were poor quality and that the collection took longer to be carried out than you had expected. A system error resulted in our collection request not reaching the courier properly which caused this delay, so I can only apologise for this. We certainly expect better for our customers and our team are already looking into how we can prevent this from happening again in future. We have been in touch with you directly to offer a gesture of goodwill for the inconvenience this caused you, but please do let me know if there is anything else we can help you with.

Thank you for your feedback and I am very sorry that you hadn't received your order at the time of writing this. We have been in contact with you directly to get this resolved as Parcelforce unfortunately do hold orders for a couple of weeks before returning them to sender in case the customer would like to collect the items from one of their depots. If we are not aware that a parcel needs to be returned to us, we will only be notified once it has arrived back after a couple of weeks, so please let us know in future if you need us to arrange this on your behalf. The order has been sent back out for you now so I am hopeful this has now been received, but please accept my apologies for any inconvenience caused and do let me know if we can be of any further assistance.

Thank you for your review. I am so pleased to hear you have thoroughly enjoyed your experience shopping with us at Graham and Green.

Thank you for reviewing Graham and Green. I am so pleased to hear the delivery was so swift and attentive and I am sure the lovely lamp is receiving many compliments styled in your home.

Thank you for taking the time to offer your feedback regarding your experience. I am sorry to hear you had difficulty with Parcel Force but I am very pleased to hear the matter was resolved so swiftly and efficiently by our team to avoid any further inconvenience. You can of course always get in touch with our friendly customer services team if you have any queries and we will do our utmost to assist. I am so pleased you can now enjoy your beautiful throw in your home.

Thank you for your review!

Thank you for your great review. I am pleased to hear you're happy with the service and quality at Graham and Green.