Dear Sibel
Our records indicate that your booking was submitted on 8th August at 17:54, the booking was then processed through the various clearing systems: Flights / Hotel / Transfers. This procedure is normally administered within a 24 hour cycle. Your confirmation was sent at 13:37 on 9th August, a time scale of less than 24 hours, for a reservation taking place within a 34 day period.Your comments are very valuable and we’re very sorry that you found the above procedure not to your entire satisfaction.
