Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Getsafe Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

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Neil

3 years ago

Apa yang dikatakan Neil tentang Getsafe:

Only good if you feel like you want to be tied to one insurer for good

They seem really difficult to deal with, the lack of information around renewal date was odd and I had to ask them what my renewal price was. When asking them questions, they only seem to answer one...

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Stephanie Bohny

Getsafe

3 years ago

Hey Neil, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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Pelanggan Tepercaya

3 years ago

Really pleased

Really happy and very pleased that this company recognise customers by giving reductions for staying with them, thank you Getsafe, much appreciated especially at this time due to the rising costs of...

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Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Rosalin

3 years ago

Apa yang dikatakan Rosalin tentang Getsafe:

The renewal payment was taken out without warning

Stephanie Bohny

Getsafe

3 years ago

Hey Rosalin, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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Pelanggan Tepercaya

3 years ago

All done as required

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Wendy

Stockport

3 years ago

Apa yang dikatakan Wendy tentang Getsafe:

Brilliant Service.

Fantastic service and communication, so easy to use and download the app.

Stephanie Bohny

Getsafe

3 years ago

Hey Wendy, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Pelanggan Tepercaya

3 years ago

100% recommend. Easy to speak to the team, great customer service and good value for money.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Martin

Wakefield

3 years ago

Apa yang dikatakan Martin tentang Getsafe:

Good company

Customer service could be quicker, took several days to make adjustments to my policy. But great cover at the cheapest price.

Stephanie Bohny

Getsafe

3 years ago

Hey Martin, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Pelanggan Tepercaya

3 years ago

Great service and easy website

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

Pelanggan Tepercaya

3 years ago

Thanks

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Pelanggan Tepercaya

3 years ago

Because you don’t respond when I try to contact only when I cancel renewal payment than you continually send reminders

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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Pelanggan Tepercaya

3 years ago

Never had to make a claim but have had nothing but a positive experience so far, the prices are fair and the app is so simple to use. So far so good.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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