Grand European Travel Ulasan

Thank you very much for taking the time to share your feedback. We are absolutely delighted to hear that you had such a fantastic experience and that everything from the planning to the service met your expectations. It is especially wonderful to know that Chris and your Travel Director helped make your journey so enjoyable and memorable. Your kind words and recommendation mean a great deal to us, and we are thrilled that you would consider travelling with us again in the future. Thank you once again for travelling with us. We very much look forward to welcoming you on another trip.

Thank you very much for taking the time to share your feedback. We are pleased to hear that your Travel Specialist was able to support you so effectively, especially with your trip being arranged in a short timeframe. It is wonderful to know that the itinerary exceeded your expectations and offered you the opportunity to visit so many new and interesting places, with well-planned timing and scheduling throughout. We are especially pleased to hear your kind words about Joel and Paul. It is fantastic that their knowledge, communication and flexibility helped ensure your journey ran smoothly, and that any necessary adjustments were handled seamlessly with suitable alternatives provided. It is also lovely to hear that you enjoyed the sense of connection within your travel group. One of the most rewarding aspects of group travel is indeed the opportunity to meet people from different walks of life and share memorable experiences together. Thank you once again for travelling with us. We very much look forward to welcoming you on another enjoyable journey in the future.

Thank you very much for taking the time to share your detailed feedback, and for making your booking with us. We are happy to hear that you enjoyed the itinerary overall and that Switzerland was a particular highlight for you. It is wonderful to know that you appreciated the scenery and the experiences along the way, and we are especially pleased to hear your kind words about Florin. His driving skill and professionalism are a credit to the experience, and we are glad he helped make your journey feel safe and comfortable. However, we are very sorry to read about the concerns you have raised regarding your Travel Director. The behaviour you described, particularly in relation to communication with guests and the handling of personal information in public spaces, is not in line with the standards we expect. We fully understand your concern regarding privacy and safety, and we take this very seriously. Your feedback will be shared with the relevant teams for review and follow up. We are also sorry to hear that the breakfast arrangement for early departures was not delivered as promised, and that the final dinner experience did not meet expectations. We understand how disappointing this would have been, especially given the disruption it caused to your evening cruise, and we regret the inconvenience this created for you and the wider group. In addition, we appreciate your comments regarding the pace of the itinerary and the time spent on the coach. We recognise that comfort, value and smooth delivery of excursions are important, particularly on a tour of this nature, and your feedback will be carefully considered as part of our ongoing review process. Thank you once again for travelling with us and for taking the time to share your experience so openly. We do hope there may be an opportunity to restore your confidence in the future.

Thank you very much for taking the time to share your feedback. We are pleased to hear that you enjoyed the experiences included in the itinerary and that they made a positive impression on your journey. However, we are very sorry to learn that this trip did not meet the standard of your previous experience and that aspects of the tour left you feeling disappointed. We are particularly concerned to hear your comments regarding communication and information sharing by your Travel Director. Clear, accurate and timely communication is essential to the smooth running of our tours, and we regret that important details were not consistently conveyed. We also understand your concerns regarding the handling of personal information, including hotel room numbers and individual arrangements, and we appreciate you bringing this to our attention. This is not the standard of professionalism we expect, and your feedback will be reviewed carefully with the relevant teams. We are also sorry to hear that you felt there was too much time spent on the coach compared to time exploring destinations. We understand how important it is for our guests to feel they are making the most of each location, and your comments will be considered as part of our ongoing product review. Thank you once again for travelling with us and for sharing your honest reflections. We are grateful for your continued support of GET Tours, and we sincerely hope we may have the opportunity to restore your confidence in the future.

Thank you for rating your experience.

Thank you very much for taking the time to share such thoughtful and detailed feedback. We are absolutely delighted to hear about your long-standing relationship with Barbara Gardner and the exceptional support she has provided over the years. It is wonderful to know that her knowledge, responsiveness, and dedication have helped create such seamless and memorable travel experiences for you, including assisting with last minute arrangements while you were abroad. We are also pleased that your Best of Scotland tour was such a fantastic experience and that the itinerary worked so well for your family. It is especially lovely to hear your praise for Kate Allen and Johnny. We are thrilled that Kate’s knowledge, humour, and willingness to go the extra mile helped bring the history and experiences of Scotland to life, and that Johnny ensured safe and comfortable travel throughout. It is clear they both contributed significantly to making your journey so enjoyable. We appreciate your comments regarding the length of the tour, and we understand your wish for more time in destination. Your feedback is very valuable and will be shared with our teams as we continue to refine our itineraries. Thank you once again for travelling with us and for your continued trust in Barbara and GET. We very much look forward to helping you plan your next adventure.

Thank you very much for taking the time to share your feedback. We are delighted to hear that you found everything to be wonderful and that the staff were so attentive throughout your journey. It is also lovely to know that you enjoyed the excursions and had such a positive overall experience. We appreciate your helpful suggestion regarding the timing of your visit to Cologne. We understand how the day of the week can impact the experience, particularly in a larger city where many attractions may be closed on a Sunday. Your feedback is very valuable and will be shared with our product teams as we continue to review and refine our itineraries. Thank you once again for travelling with us. We very much hope to welcome you on another memorable journey in the future.

Thank you for rating your travel experience.

Thank you for booking with us and for sharing your thoughtful feedback. We are pleased to hear that your fellow travellers were so helpful and that the Travel Director made a positive impression with his storytelling and support throughout much of the journey. That said, we are sorry to learn about the concerns you experienced. We regret that you felt some pressure regarding an optional excursion, and we appreciate you bringing this to our attention. These experiences should always be offered as optional and without any pressure to participate. We also understand your comments regarding the early morning starts and the challenges you faced in relation to mobility and room allocation. We are sorry that your needs were not fully accommodated, particularly with regards to accessibility and the suitability of your rooms. Our touring partner will endeavour to make reasonable modifications to accommodate our valued guests when advised of any mobility issues. We appreciate you bringing this to our attention, and your feedback will be shared to help improve how such requirements are handled in future. Thank you again for taking the time to share your experience.

Thank you for booking with us and for sharing your detailed feedback. We are delighted to hear that you found the booking process smooth and that our team, including Gary, your Coach Driver and guide, delivered such a high level of professionalism and hospitality. It is wonderful to know that your experience exceeded expectations and felt memorable throughout. We are, however, very sorry to hear about your experience at the Novotel in Glasgow. The issues you described regarding cleanliness, heating, electrical safety and the response from the front desk are concerning and not reflective of the standards we expect. We understand how disappointing and uncomfortable this must have been, and we appreciate you raising this with us. Your comments have been shared with our operations team so this can be addressed with our accommodation partner. We also note your feedback regarding the itinerary and your preference to spend more time in Edinburgh. Suggestions like this are very helpful as we continue to review and refine our tours. Thank you again for your feedback.