Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Ulasan produk
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Tanggal pembelian: 02/02/2021
0
Bagikan
MT
Mr Martin Tonks
Manchester
5 years ago
Apa yang dikatakan Mr Martin Tonks tentang Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Ulasan produk
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Tanggal pembelian: 02/02/2021
0
Bagikan
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Apa yang dikatakan Mrs Sylvia Bickerton tentang Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Ulasan produk
Tanggal pembelian: 30/01/2021
0
Bagikan
MN
Mr Charles Newbury
5 years ago
Apa yang dikatakan Mr Charles Newbury tentang Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Ulasan produk
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Tanggal pembelian: 27/01/2021
0
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Pelanggan Tepercaya
5 years ago
They were responsive and addressed my issues well
Ulasan produk
Tanggal pembelian: 28/01/2021
0
Bagikan
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Apa yang dikatakan Mr & Mrs Mitchell tentang Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Ulasan produk
Tanggal pembelian: 27/01/2021
0
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Pelanggan Tepercaya
5 years ago
Excellent customer service
Ulasan produk
Tanggal pembelian: 22/12/2020
0
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Pelanggan Tepercaya
5 years ago
Quick efficient service.
Ulasan produk
Tanggal pembelian: 26/01/2021
0
Bagikan
MM
Mr Trevor Maybourne
5 years ago
Apa yang dikatakan Mr Trevor Maybourne tentang Fresh Insurance Services:
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
