We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..
Layanan
0
/5
5
4
3
2
1
0
0
0
0
0
0
peringkat selama setahun terakhir
forward2me tidak lagi menjadi pelanggan aktif Feefo
Menampilkan seluruh 13,904 ulasan
Pelanggan Tepercaya
13 years ago
Tanggal pembelian: 19/03/2012
Great service,fast and easy to set up.
One gripe is the cost of sending everything DHL…
Great service,fast and easy to set up.
One gripe is the cost of sending everything DHL which is very expensive, why cant it be sent Data post to cut costs?
forward2me
forward2me
13 years ago
Thanks for the feedback. We do use DHL Express for delivery which can be more expensive in some circumstances - e.g. very small or low value items. The reasons we use this DHL are the level of service, tracking and insurance. Using the postal network provides none of these.
In future we plan to allow the customer to select the level of service they require for each package via our website. In the mean time we recommend you consolidate packages or let us know if something is of very low value and we'll check if any alternatives are possible.
Thanks for taking the time to respond - customer feedback is important to us. Whilst we're looking at new pricing strategies for smaller items, wanted to make you aware of our consolidation service. For more information please contact info@forward2me.com and we'll tell you more about it.
Janet
I really think it's great we have the opportunity to shop products from UK. However, I…
I really think it's great we have the opportunity to shop products from UK. However, I think the fees are much over the logical! I paid for a bikini 26 pounds!!!
forward2me
forward2me
13 years ago
Thanks for the feedback - we really appreciate it as it helps us determine where we need to improve things.
We understand how the pricing can be prohibitive for very small or low value items. We are working to introduce a new service to cover items up to 2kg - which would definitely cover a bikini. We hope to have this in place for the summer.
In the mean time one way to try and deal with this is to consolidate - e.g. receive 4 or 5 items at forward2me and then have us put them into a single shipment for you. This proves very cost effective in nearly every situation because the cost of a 5kg package is massively smaller than 5 separate 1kg shipments.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.