Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Flooring Direct

Menampilkan seluruh 1,748 ulasan

Pelanggan Tepercaya

5 years ago

Wrong piece sent out, no replacement or refund

Ordered threshold and received incorrect piece. I contacted customer service who asked for description and photos (fair enough) all sent back and received reply that they would send out the one i had...

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Flooring Direct

5 years ago

Hi, We are sorry you have experienced these issues. if you are still trying to get this resolved then please contact us via phone, email, or social media. We hope you get these issues resolved soon. Thank you, Flooring Direct Team

SIMON LAMBURGER

5 years ago

Apa yang dikatakan SIMON LAMBURGER tentang Flooring Direct:

POOR

The reason I gave 1 star is because I couldn't give less!!! the service was appalling waited and waited was actually forced to take what I didn't want that was after making sure the stuff I ordered...

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Philip Gould

5 years ago

Apa yang dikatakan Philip Gould tentang Flooring Direct:

Poor

Poor quality flooring, had i known it was this bad id have gone elsewhere

Flooring Direct

5 years ago

Hi Philip, We are sorry that you are not happy with our products. If there's anything further we can do for you, please contact our customer service team by email, phone, or social media. Thanks, Flooring Direct Team

Kristie Lucas-Taylor

5 years ago

Apa yang dikatakan Kristie Lucas-Taylor tentang Flooring Direct:

Not the best

Honestly quite poor , items hadn't arrived and I chased three days after they were supposed to be delivered . Money had gone out of account but no goods. Staff on phone were lovely polite and...

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Flooring Direct

5 years ago

Hi Kristie, We are so sorry to hear you have experienced these issues. We are glad to hear our team managed to help you to get your refund. We really appreciate the feedback so we can make sure this doesn't happen. Thank you, Flooring Direct Team

Eileen Wright

5 years ago

Apa yang dikatakan Eileen Wright tentang Flooring Direct:

Happy

Service was excellent, from ordering to delivery, delivery guy brought it round the back for me when he didn’t have too excellent, although I haven’t had it fitted yet I have had no problems.

Flooring Direct

5 years ago

Hi Eileen, We are so happy to hear you are pleased with our service. We hope you are pleased with the result when it's fitted! Thanks you:) Flooring Direct

Kirstie Bruce

5 years ago

Apa yang dikatakan Kirstie Bruce tentang Flooring Direct:

disappointed

My order finally arrived today after a lengthy wait. When I opened it I was disappointed with the colour (not as was shown on the website and the sample patches are too small to get a good idea) and...

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Flooring Direct

5 years ago

Hi Kirstie, We are so sorry you experienced these issues. We are glad here you have managed to be in contact with our team and resolved the problem. Thank you, Flooring Direct Team

Pelanggan Tepercaya

5 years ago

Threshold bar, silver in colour.

Ordered the item and it was delivered very promptly. Well packaged. Good quality item.

Flooring Direct

5 years ago

Hi, We are so happy to hear you are pleased with our service. We aim to provide customers with a quick and efficient experience. Thanks you:) Flooring Direct Team

Pelanggan Tepercaya

5 years ago

Quick, efficient, good price.

Flooring Direct

5 years ago

Hi, We are so pleased your order was efficient. We hope that you choose us again. Thanks, Flooring Direct Team

Pelanggan Tepercaya

5 years ago

Couldn't be happier

Great range at great prices. The process was quick and easy and I'm really happy with the finished results

Flooring Direct

5 years ago

Hi, We are so happy that you are pleased with our service and you got the results you wanted. Thanks,Flooring Direct Team

Pelanggan Tepercaya

5 years ago

Excellent company

Excellent quality, we couldn't find the floor strip we need in the right length but found it on flooring direct and delivered pretty quick with updates. Thankyou will defo be using again

Flooring Direct

5 years ago

Hi, We are so happy you liked our service. We are glad you received regular updates. Thank you, Flooring Direct Team

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Flooring Direct Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?