Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Flooring Direct

Menampilkan seluruh 1,748 ulasan

Susan Scott

5 years ago

Apa yang dikatakan Susan Scott tentang Flooring Direct:

atrocious service

send the vinyl and adhesive that was ordered and stop ignoring my phone calls and e mails wouldn't recommend anyone using them just have a look at on line reviews

Flooring Direct

5 years ago

Hi Susan, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

Emily Hornsby

BATLEY

5 years ago

Apa yang dikatakan Emily Hornsby tentang Flooring Direct:

The guy delivering was very lovely and placed the flooring into my hall way as I am heavily pregnant. Flooring looks great!

Flooring Direct

5 years ago

Hi, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly.Thanks, Flooring Direct Team

Pelanggan Tepercaya

5 years ago

disappointed

Still not received my purchase in nearly 2 weeks, I called the company and still not heard back from them.

Flooring Direct

5 years ago

Hi, We apologise for this inconvenience. We hope you have since been assisted in resolving these issues. If you are still seeking help please contact our team by phone, email, or social media. Thanks, Flooring Direct Team

Pelanggan Tepercaya

5 years ago

Room for improvement but AOK

Better comms needed! They sent an email stating it was dispatched then when I checked a week later it had not been sent and they replied stating I had received a partial refund(?) However this was...

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Flooring Direct

5 years ago

Hi, We apologise for the lack of communication you received from our team. We hope you are pleased with the final result. We appreciate your feedback. Thanks, Flooring Direct Team

Dorota

Oldham

5 years ago

Apa yang dikatakan Dorota tentang Flooring Direct:

Lovely beautiful product my garden looks amazing

Yes very good service on time very kind person.

Flooring Direct

5 years ago

Hi Dorota, We are so pleased you are impressed with our service. We try our best to make sure the customer has an easy experience with us. Thanks:) Flooring Direct Team

Waynuss Sparks

Gravesend

5 years ago

Apa yang dikatakan Waynuss Sparks tentang Flooring Direct:

When ordering the tribeca flooring you have a 3 and 4 meter width option , when you click 4m it reverts to 3m on next page, I did not check this and received wrong size flooring . Am now left unable...

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Flooring Direct

5 years ago

Hi Waynuss, We apologise for this inconvenience. We hope this issue has since been resolved. If you are still seeking help, please contact our team by phone, email, or social media. Thanks, Flooring Direct Team

Pelanggan Tepercaya

5 years ago

Avoid at all costs

Awful, still haven't received the vinyl I ordered and cannot get through to their customer services on phone or had any reply from email.

Flooring Direct

5 years ago

Hi, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media. Thanks, Flooring Direct Team

Paul Greengrass

5 years ago

Apa yang dikatakan Paul Greengrass tentang Flooring Direct:

Shockingly terrible

Terrible service. I'm still waiting for the delivery, and no communication from the company. Will never use again.

Flooring Direct

5 years ago

Hi Paul, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

Pelanggan Tepercaya

5 years ago

Don’t waste your time!

Considering I’ve ordered twice and both times it’s been “dispatched” then been told it isn’t actually in stock with no similar products available either! I didn’t even want to give them a star,...

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Flooring Direct

5 years ago

Joanne Johnstone

5 years ago

Apa yang dikatakan Joanne Johnstone tentang Flooring Direct:

not recieved 2 weeks later not even on the way

was dispatched on the 19th now the 3rd of may and still not recieved

Flooring Direct

5 years ago

Hi Joanne, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

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Flooring Direct Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?