Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Flooring Direct

Menampilkan seluruh 1,748 ulasan

Peter Chappelow

5 years ago

Apa yang dikatakan Peter Chappelow tentang Flooring Direct:

Chappelow’s

Poor service very poor I was not be returning I buy a lot of flooring products for my business and rely on a good service it’s not acceptable

Flooring Direct

5 years ago

Hi Peter, We are sorry to hear that you're unhappy with the service you received. If you are a regular customer, we would suggest opening an account with our sales team who will ensure all your purchases run smoothly with clear communication. Thank you, Flooring Direct Team

Clive Duffield

County Antrim

5 years ago

Apa yang dikatakan Clive Duffield tentang Flooring Direct:

Artificial Grass of high quality

Artificial Grass was a bit more expensive than we first thought of paying, but it is of a very high quality and was easy to work with when laying it down. The delivery process could however be...

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Pelanggan Tepercaya

5 years ago

Very poor service.

After waiting more than 5 days, I had to phone flooring direct to ask why my order had not been delivered. I was told that it was out of stock. If an item is out of stock it should have been made...

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Anthony Gordon

5 years ago

Apa yang dikatakan Anthony Gordon tentang Flooring Direct:

I am beginning to think this company is a scam

2 weeks on and I have still not received my order. I have phoned and left messages but no one will answer the phone or call me back.

Julia Burns Hughes

5 years ago

Apa yang dikatakan Julia Burns Hughes tentang Flooring Direct:

Disappointed

I haven't received my order yet so l am very disappointed in their service

Flooring Direct

5 years ago

Hi Julia, We hope you have managed to resolve this issue and are sorry you have experienced this. If you are still struggling then please don't hesitate to contact us! Thank you, Flooring Direct Team

Carol Sawney

5 years ago

Apa yang dikatakan Carol Sawney tentang Flooring Direct:

I have not received it, customer service 0 as not been able to get through to speak to no one. No one has replied to my email. So asked my bank for a refund.

Flooring Direct

5 years ago

Hi Carol, We are sorry to hear you have experienced these problems. We hope you have managed to resolve these issues. If you require any further assistance then please make sure to contact us by phone, email, or social media. Thanks, Flooring Direct Team

Kirsty Downie

5 years ago

Apa yang dikatakan Kirsty Downie tentang Flooring Direct:

Communication is key

Need easier and more means of communication. Sick of bad customer service being blamed on Covid.

Flooring Direct

5 years ago

Hi Kirsty, We try our best to provide different ways of contact for our customers. We currently have a Facebook and Instagram page we can be contacted on, as well as email and phone! Thanks, Flooring Direct Team

John Scobling

5 years ago

Apa yang dikatakan John Scobling tentang Flooring Direct:

Seems like good quality

Yes I would recommend

Flooring Direct

5 years ago

Hi John, Thank you for your feedback. We are happy to hear that you are impressed wiht our product! Thanks, Flooring Direct Team

Liz Dawson

5 years ago

Apa yang dikatakan Liz Dawson tentang Flooring Direct:

We have not as yet received our order.

Flooring Direct

5 years ago

Hi Liz, We hope that you have received your order and apologise for the delay you experienced. If you are still experiencing these issues then please feel free to contact our team who will be happy to help. Thanks, Flooring Direct Team

Pelanggan Tepercaya

5 years ago

Initially good until something is wrong

I experienced good service from ordering to delivery which only took 3 days. The quality of the product was good for the price. On inspection the vinyl flooring had a small tear and 3 bubbles about...

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Flooring Direct

5 years ago

Hi, We are sorry that you experienced these issues. We hope you have since been contacted and your problems have been resolved. If you still have any problems, our team can now be contacted via email, phone, or social media. Thanks, Flooring Direct Team

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

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Flooring Direct Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?