They were the cheapest provider I could find and they offered exactly what I needed.
Elissa Huges was a great help on the phone and went above and beyond to provide me with the information that I...
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SU
Susan
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan Susan tentang Flex Insurance:
Very satisified
Very prompt with quote requests
0
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
A response to my question would have been expected.
Vicki
Flex Insurance
4 years ago
Hi
So that I can follow up, could you please
•Forward a copy of the email to sales@chu.com.au marked to my attention, or
•Provide a quote number / policy number, or
•Advise what was in the subject field of your email
Regards
Vicki
0
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
No one contacted me at all to review
Contact us to tell us more about your product or why we should review and what we should review.
Vicki
Flex Insurance
4 years ago
Hi
Thank you for taking the time to provide your feedback. As CHU is continuously looking at making improvements to our website, documents, service levels etc are you able to specify what your experience was in relation to?
Regards
Vicki
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MA
Mariah
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan Mariah tentang Flex Insurance:
Great service
0
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
I found the CHU website very frustrating. Sections that indicate optional choices did not seem to allow this. Site kept freezing and auto filling sections where variable responses seem to be...
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Rachelle
Flex Insurance
4 years ago
Thank you for your feedback. We have taken your feedback about the Flex application form (that you gave us via phone) and are currently making some changes. We appreciate it to help improve what we do.
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SH
Shane
Diverifikasi oleh Feefo
Victoria
4 years ago
Apa yang dikatakan Shane tentang Flex Insurance:
Very helpfull & easy to deal with thank you
I called for a quote for a Body Corporation insurance renewal the Agent that helped was was exceptional the way I was assisted as I had a lot of questions the guidance I received I can highly...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
They answered their phone straight away, answered questions thoroughly, easy and quick to get the insurance we needed.
0
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BS
Bevan Sharp
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan Bevan Sharp tentang Flex Insurance:
+ and - !!
Contacted by email because the online quotation software was not functioning. Sent requested details by email and had a quotation VERY soon thereafter. UNFORTUNATELY dearer that our current insurer.
Miche
Flex Insurance
4 years ago
Hi Bevan, thank you for your feedback I will respond directly via email.
Regards
Miche
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
If you make a commitment, honour it
Taken from an email I have just replied to from Flex saying they can no longer respond to my request to provide alternative pricing or policy options as the policy has now been renewed:
I'm...
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Miche
Flex Insurance
4 years ago
Good Afternoon,
Thank you for your feedback. It's disappointing to hear you did not receive a response to your email. Could you please advise whether you have received a response in the meantime. If not, could you please provide your email address so we can locate your questions and respond as a matter of urgency. I will also share your feedback with my team leader to review for coaching purposes.
Regards
Miche
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
