I love your products and the work you are doing to improve the lives of special needs kids!
Fireflyfriends
Fireflyfriends - UK
10 years ago
thanks for getting in touch. Thank you for your feedback regarding the GoTo Seat. We really appreciate all feedback and do try to take it into consideration for the development of our products. You've made some great points and we will take them on board.
Regards, The Firefly Team
Love all the brand values and communications so far. The Hatch initiative sounds great - though I've yet to get involved.
Fireflyfriends
Fireflyfriends - UK
10 years ago
thanks for your feedback and kind words. Hatch is going really well and we would love to hear from you. We'll keep our eyes peeled! We hope the Upsee is bringing your family lots of happiness.
Regards, The Firefly Team
Love the tone, sentiment and commitment of all Firefly communications and most importantly the objective in delivering products that are equally clever and beautiful. Haven't had a need to 'test' the...
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Fireflyfriends
Fireflyfriends - UK
10 years ago
thank you again for such kind words. A table accessory is a great idea...maybe something for Hatch?
If you need extra horseshoe cushions, you are able to purchase them individually - just let us know.
Regards, The Firefly Team
Prompt response to email. Excellent customer service.
Fireflyfriends
Fireflyfriends - UK
10 years ago
thank you for your feedback. The first few times getting into the Upsee can be a little tricky on your own, I'm so glad you gave it another go. It sounds like you are doing amazing things! Keep in touch and let us know what else you get up to.
Regards, The Firefly Team
thanks for getting in touch. It's fantastic to hear that you are going shopping with your GoTo. We really value all feedback and will certainly use it for product development in the future.
Regards, The Firefly Team
I did send several emails from Australia but only got one response which did not address my query - wasn't happy about this as I actually wanted to talk to someone.
Fireflyfriends
Fireflyfriends - UK
10 years ago
thanks for getting in touch. I am sorry you didn't receive an email with all the information you needed. We do not recommend that the footplates be used on their own as we could not guarantee the safety of both users. We are always open to new ideas and developing our range so that could definitely be an option for the future. I hope the Upsee is bringing you all a lot of happiness.
Regards, The Firefly Team
I did not buy this as it was a gift, so I can't tell much about the purchasing part of the transaction. It was shipped quickly and arrived in good time.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
