Parcel not received ! But order showing as complete!
Ed
Fiorelli
7 years ago
Hi
I am sorry your item has not been received, however we contacted you on the 24th September to let you know of a delay to your item arriving, and whether you wanted to wait or to have the refund. We have not received a response. Our customer service team will reach out again today to try and resolve this.
Kind Regards
Ulasan produk
Tanggal pembelian: 22/09/2018
0
Bagikan
TC
Trusted Customer
7 years ago
Apa yang dikatakan Trusted Customer tentang Fiorelli:
Correct address was not placed on item hence returned back from Royal Mail. This was a birthday present!
Amber
Fiorelli
7 years ago
Thank you for taking the time to leave us your comments following the order you placed. I can see that we have been in contact via an email thread since 22nd September. I understand that the order had been addressed wrongly when you ordered and that this order had been returned to our depot for Royal Mail to send back out to you. The tracking shows that the item was sent back out to you on 2nd October for delivery today 4th October. I am glad that we were able to resolve this with you.
We believe a Fiorelli handbag is not just an accessory, it’s the finishing touch to an outfit and a trusty companion to carry your essentials in style. Fusing fashion with function to elevate your everyday style is what we do.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
We believe a Fiorelli handbag is not just an accessory, it’s the finishing touch to an outfit and a trusty companion to carry your essentials in style. Fusing fashion with function to elevate your everyday style is what we do.