Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

FareDepot Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/fare-depot | Feefo

Menampilkan seluruh 374 ulasan

Pelanggan Tepercaya

9 years ago

Great deal!

FareDepot Customer

Los Angeles, CA

9 years ago

Apa yang dikatakan FareDepot Customer tentang FareDepot:

I sent the sales team an email to book my flight as the last time the airlines had canceled my reservation and the prices went up. They were very prompt and confirmed a few hours later.

FareDepot Customer

New York

9 years ago

Apa yang dikatakan FareDepot Customer tentang FareDepot:

I think it would be fair if I we're refunded or given a credit for the price drop

I'm just a little disappointed that the fare continues to go down after my booking :/

FareDepot Customer

9 years ago

Apa yang dikatakan FareDepot Customer tentang FareDepot:

Stress free

Prompt service

FareDepot Customer

Eugene Oregon

9 years ago

Apa yang dikatakan FareDepot Customer tentang FareDepot:

Very poor communication

Why take almost a week to tell me that my reservation has been cancelled. Telling me that one or more flights will not operate when the airline in question is in fact selling the "cancelled" flights?...

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Ryan

FareDepot

9 years ago

Hi Kieran,

Thank you for your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

Seats gets occupied very second of the day especially when you have pre- selected a seat during the ticketing process. We try to book it as fast as possible. We tried to contact you of the change but there was no answer, and also emailed twice.

The next time you book with us please use promo "Save10" and if you have any questions or concerns please don't hesitate to call or email us at sales@faredepot.com

Thank you,

Michael

Support Manager

Pelanggan Tepercaya

9 years ago

Never using this again.

I had to send an email multiple times to get a response. My last email is still unanswered. Stopped bothering after that. Just won't use Fare Depot again.

Ryan

FareDepot

9 years ago

Hi Anuj,

We apologize for the inconvenience of your travel booking experience.

We have replied to all questions and concerns that have been brought to our attention. If you still have any concerns or worries please don't hesitate to call us or email us at sales@faredepot.com. And we will be happy to help.

Thank you,
Michael
Support Manager

Pelanggan Tepercaya

9 years ago

prompt cancellation service

they canceled my ticket very well

FareDepot Customer

Chicago

9 years ago

Apa yang dikatakan FareDepot Customer tentang FareDepot:

This was really a bad customer service experience. You guys couldn't put my refund back on my credit card and told me you would mail it. I called five times to tell you please include my suite number...

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Ryan

FareDepot

9 years ago

Hi Demar,

As we discussed overcharge amount has been already rollback to you via paypal and insurance policy has been processed and copy of same has been emailed to you

FareDepot Customer

9 years ago

Why would my overcharge check go to PayPal when I don't have a paypal account? It's been three weeks still have not received my check.

Ryan

FareDepot

9 years ago

Hi Demar,

We appreciate your valuable feedback.

We apologize for your inconvenience in your travel booking experience.

If you still not have received your paper check, we will process another one to your correct address (in Chicago) right away!

Once again, we apologize for the inconvenience. Please let us know if there's anything else we can do to assist you.

Thank you,
Michael
Support Manager

FareDepot Customer

9 years ago

Yes I still did not receive my check please reissue

FareDepot Customer

9 years ago

Yes I still did not receive my check please reissue

FareDepot Customer

9 years ago

Almost two months still no check!!!!

Pelanggan Tepercaya

9 years ago

fluide

Pelanggan Tepercaya

9 years ago

I was very happy with the clarity and ease of use of their website and their service.

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