Well the product could actually arrive. That would be helpful. I ordered 2 lots to be sent to 2 different addresses and neither have arrived.
Michael
Express Pods
8 years ago
Hi Caroline, apologies for this. I can see that your orders were placed over the Easter break and we dispatched them on our first day back on the Tuesday. Looking at the tracking, they are showing as being due for delivery on the 12th. I will chase up Australia Post to inquire and send you an email to confirm. Apologies again for this, when it comes to delivery we are unfortunately at the mercy of Australia Post, but I will get to the bottom of it and ensure you receive your pods asap. Thanks -Michael
TC
Trusted Customer
8 years ago
Slower than anticipated delivery but it was over easter. Excellent communication and now that the pods are here - we have just enjoyed a cup and I can highly recommend. Lovely flavour. And the little treat included too! Yum!!!
Thanks guys!
Liz
Express Pods
8 years ago
Thank you so much for your kind words, Caroline. We really appreciate you taking the time out to share your experience with us. Liz : )
Tanggal pembelian: 30/03/2018
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TC
Trusted Customer
Cooran
8 years ago
Apa yang dikatakan Trusted Customer tentang Express Pods:
Loved the pods, definitely will keep purchasing them.
Liz
Express Pods
8 years ago
So happy to hear you love our pods Tia. Thank you! Liz : )
Tanggal pembelian: 31/03/2018
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TC
Trusted Customer
8 years ago
Apa yang dikatakan Trusted Customer tentang Express Pods:
As a first time customer I was impressed with not only their product but the speed of delivery and the personal touch of a gift card and chocolate. I will definantly recommend them to my friends.
Liz
Express Pods
8 years ago
Thanks for the awesome feedback, Janelle! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Liz : )
Tanggal pembelian: 31/03/2018
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TC
Trusted Customer
8 years ago
Apa yang dikatakan Trusted Customer tentang Express Pods:
The service and delivery time were outstanding with every promise met. What makes Express Pods even better is their HUGE variety of pods, the hints & tips and great quality 👍🏻
Liz
Express Pods
8 years ago
A lot of love has gone into this brand, thank you so much for acknowledging it. Liz : )
Tanggal pembelian: 30/03/2018
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TC
Trusted Customer
8 years ago
Apa yang dikatakan Trusted Customer tentang Express Pods:
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.