Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Express Pods Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 4,468 ulasan

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang Express Pods:

Excellent service fast and very happy with product will be buying regularly when ever I need pods in future

Liz

Express Pods

8 years ago

Hello Debbie, thank you for the great feedback! We’re so happy you love our Service and Coffee. Liz : )

Tanggal pembelian: 22/04/2018

Trusted Customer

Melbourne

8 years ago

Apa yang dikatakan Trusted Customer tentang Express Pods:

Great service

Easy smooth purchase from start to finish. Highly recommend buying from expresspods

Liz

Express Pods

8 years ago

Thank you for the kind words, Bianca! Liz : )

Tanggal pembelian: 22/04/2018

Trusted Customer

Richardson, ACT

8 years ago

Apa yang dikatakan Trusted Customer tentang Express Pods:

Converted Nespresso drinker, Well done Express Pods

Being a Nespresso customer for almost 7 years finding your products was heaven sent I particularly enjoy the Caramel flavour as it has a full bodied coffee hit but a proper not fake Caramel taste, My...

Baca lebih lanjut

Michael

Express Pods

8 years ago

Hi Scott, thanks for the positive review and great to have you onboard :) We put a lot of time and effort (and tasting) into the caramel infusion pods, so happy to hear that you are enjoying them. Thanks -Michael

Tanggal pembelian: 14/04/2018

Pelanggan Tepercaya

8 years ago

Delicious coffee and hot chocolate pods. Exceptionally quick delivery. I have already recommended them to other. Will definitely continue to buy from them.

Liz

Express Pods

8 years ago

Thanks for the awesome feedback, Dannielle! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Liz : )

Tanggal pembelian: 19/04/2018

Pelanggan Tepercaya

8 years ago

Belissimo !!

Excellent service - quick shipping and personal touch

Liz

Express Pods

8 years ago

So happy to hear you love our service Susan. Thank you! Liz : )

Tanggal pembelian: 22/04/2018

Pelanggan Tepercaya

8 years ago

Fantastic service I purchased them for my husband he said the Bailey taste was not strong so next time I used two and he said the taste was better

Michael

Express Pods

8 years ago

Hi Anne, thanks for the feedback and glad you were happy with our service. Just to manage expectations withe the Baileys flavour, as mentioned on the pack it is just a hint of flavour, so as not to overpower the coffee.

When you were preparing your coffee, did you use the short or long shot button? We strongly recommend the short shot for the best flavour and intensity, so please try that if you are not already. Thanks -Michael

Michael

Express Pods

8 years ago

Oh, sorry for the misspell on your name :)

Tanggal pembelian: 19/04/2018

Pelanggan Tepercaya

8 years ago

Disappointed with coffee flavours

Great service, disappointing coffee

Michael

Express Pods

8 years ago

Hi Angie, thanks for your review. Very happy to hear you were happy with our service and sorry to hear you were disappointed with the coffee . While coffee is very subjective and impressions vary from person to person, we don't like to have any disappointed customers. Can I ask how you are preparing your coffee, are you using the short or the long shot button? For the best flavour and intensity, we strongly recommend the short shot button for all of our pods, Baileys and normal coffee. If you are not using the short shot already, please give it a shot. Thanks -Michael

Tanggal pembelian: 19/04/2018

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang Express Pods:

They taste great and the postage was very quick I’ll purchase them again

Liz

Express Pods

8 years ago

Glad you liked it Olivia.Thank you so much the positive feedback! Liz : )

Tanggal pembelian: 22/04/2018

Pelanggan Tepercaya

8 years ago

Very happy with the taste

Great service & good product

Liz

Express Pods

8 years ago

Jan, thank you for the great feedback! We’re so happy you love our Service and Coffee. Liz : )

Tanggal pembelian: 21/04/2018

Trusted Customer

Herne Hill

8 years ago

Apa yang dikatakan Trusted Customer tentang Express Pods:

Service with a smile

Delivery was prompt and asking for feedback shows that you care about your customers.

Michael

Express Pods

8 years ago

Hi Maxine, customers are what it is all about, they're out #1 priority :) Thanks -Michael

Tanggal pembelian: 21/04/2018

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo