Express Pharmacy Ulasan

I'm glad to hear that we could help. That is what we are here for. Thank you for the positive feedback. It makes our day! If you or anyone else that you know would like to use our service, please let us know so that we can offer you all some significant discounts! We have a refer a friend scheme up and running on our website too! - https://www.expresspharmacy.co.uk/account/refer-a-friend All you need to do is enter the email address (and optionally the name) of someone you know, and we will send them an email with a voucher code. When they order their first treatment, we will send you a voucher code too! Kindest regards, Patient Support Team Express Pharmacy

We are deeply saddened that you are unsatisfied with the delivery of your medication. We always strive to offer our patients a quick and efficient ordering process of their prescription; and do our very best to resolve any issues that may occur immediately. After tracking your parcel via the Royal Mail Track and Trace service, it does show that there was an attempted delivery. As you have stated, a card should have been left; which is disappointing to hear that there wasn't. I will be refunding you the postage and packaging paid for the Special Delivery service. I will also make a claim with Royal Mail and take this further; as the special delivery should be a guaranteed next day service. I would also like to offer you a discount off your next prescription with us at Express Pharmacy, which can be claimed, by sending us an email to help@expresspharmacy.co.uk I know this doesn't rectify the issue but I hope it goes some way to show you that we care about the level of customer service that our patients receive. Please do not hesitate to get in touch should you wish to discuss the matter further. Kind regards, Patient Support Team Express Pharmacy

I'm glad to hear that we could help. That is what we are here for. Thank you for the positive feedback. It makes our day! We love to offer our patients discounts every month, which can be applied at checkout. As a thank you for using our service, please email our patient support team on help@expresspharmacy.co.uk to claim your discount. Alternatively, you may contact directly by phone on 020 8123 0703, where we would be most happy to help! Kindest regards, Patient Support Team Express Pharmacy

I'm glad to hear that we could help. That is what we are here for. I would like to apologize for the delay in response of your phone queries. It may have been that our support team were busy with high call volumes; but certainly hope your queries were dealt with quickly and efficiently when speaking to an adviser. We love to offer our patients discounts every month, which can be applied at checkout. As a thank you for using our service, please email our patient support team on help@expresspharmacy.co.uk to claim your discount. Alternatively, you may contact directly by phone on 020 8123 0703, where we would be most happy to help! Kindest regards, Patient Support Team Express Pharmacy

I'm glad to hear that we could help. That is what we are here for. Thank you for the positive feedback. It makes our day! We love to offer our patients discounts every month, which can be applied at checkout. As a thank you for using our service, please email our patient support team on help@expresspharmacy.co.uk to claim your discount. Alternatively, you may contact directly by phone on 020 8123 0703, where we would be most happy to help! Kindest regards, Patient Support Team Express Pharmacy

I'm glad to hear that we could help. That is what we are here for. Thank you for the positive feedback. It makes our day! We love to offer our patients discounts every month, which can be applied at checkout. As a thank you for using our service, please email our patient support team on help@expresspharmacy.co.uk to claim your discount. Alternatively, you may contact directly by phone on 020 8123 0703, where we would be most happy to help! Kindest regards, Patient Support Team Express Pharmacy

I'm glad to hear that we could help. That is what we are here for. Thank you for the positive feedback. It makes our day! We love to offer our patients discounts every month, which can be applied at checkout. As a thank you for using our service, please email our patient support team on help@expresspharmacy.co.uk to claim your discount. Alternatively, you may contact directly by phone on 020 8123 0703, where we would be most happy to help! Kindest regards, Patient Support Team Express Pharmacy

I'm glad to hear that we could help. That is what we are here for. Thank you for the positive feedback. It makes our day! We love to offer our patients discounts every month, which can be applied at checkout. As a thank you for using our service, please email our patient support team on help@expresspharmacy.co.uk to claim your discount. Alternatively, you may contact directly by phone on 020 8123 0703, where we would be most happy to help! Kindest regards, Patient Support Team Express Pharmacy

We are deeply saddened that you are unsatisfied with the delivery of your medication. We always strive to offer our patients a quick and efficient ordering process of their prescription; and do our very best to resolve any issues that may occur immediately. I can confirm that your order has arrived in Portugal on 11th August. However, now that it is out of the hands of Royal Mail, we kindly recommend you to contact the local postal service in Portugal, quoting your tracking number - RO804378599GB , for a further update on how long your parcel may take. There may be several reasons as to why the postage is delayed, however, all this information can be sourced from the Portuguese postal services themselves. I will be refunding you the postage and packaging paid, as it should have been delivered to you by the 17th. I would also like to offer you a discount off your next prescription with us at Express Pharmacy, which can be claimed, by sending up an email to help@expresspharmacy.co.uk I know this doesn't rectify the issue but I hope it goes some way to show you that we care about the level of customer service that our patients receive. Please do not hesitate to get in touch should you wish to discuss the matter further. Kind regards, Patient Support Team Express Pharmacy