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Menampilkan seluruh 2,074,150 ulasan
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Diverifikasi oleh Feefo
13 years ago
I recently booked a hotel using Expedia because they offered me a price that was $20…
I recently booked a hotel using Expedia because they offered me a price that was $20 lower per night than AAA listed for the same establishment.
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13 years ago
Thank you for an easy to use service.
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Diverifikasi oleh Feefo
13 years ago
In the past whenever I booked a flight I would get an email with both…
In the past whenever I booked a flight I would get an email with both the reference number of the booking and the e-ticket; however now the email doesn't include the e-ticket number and in some cases...
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13 years ago
they did not help me to save money, charge me too much on changing a…
they did not help me to save money, charge me too much on changing a ticket.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
13 years ago
Prices too high and poor customer service, false advertisement on line too will not be…
Prices too high and poor customer service, false advertisement on line too will not be a loyal customer anymore
Expedia.com
Expedia.com
13 years ago
I'm sorry you had a bad experience with us. It is our goal to provide the best customer service possible and it appears we missed the mark in this case.
I do see that you've been refunded for your booking minus a penalty fee for your airfare. If there is anything further we can do to assist you, please call 1-800-Expedia or email us via our online email form.
Sincerely,
Martin Gurth
Sr. Manager, Customer Experience
Expedia.com
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13 years ago
excellent
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13 years ago
It took me one hour and 10 minutes to book a simple flight. My computer…
It took me one hour and 10 minutes to book a simple flight. My computer froze. I called Expedia. Needed my itenarary number which I couldn't get. So I went out of the system and booked again. ...
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13 years ago
Phone call costs time and charge, especially when I have to wait on line.
Information e…
Phone call costs time and charge, especially when I have to wait on line.
Information e mail notice there is problem but nothing about what it is.
E mail must inform what the problem is exactly.
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13 years ago
Generally easy to use, but layout is kind of cluttered. Also, I'm not sure why…
Generally easy to use, but layout is kind of cluttered. Also, I'm not sure why it offers single flights before round-trips when I said I was doing a round-trip.
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13 years ago
I made a critical mistake while booking a trip to Florida and i thought I would…
I made a critical mistake while booking a trip to Florida and i thought I would lose my money since I know there are no changes allowed. I called and spoke with a very polite person who took care of...
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
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Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
