They did not attempt to call me again after I missed their first call.
They were able to explain the issue over email. However I don't see why they couldn't have immediately explained through the...
Baca lebih lanjut
Irsyad
Etiqa
4 years ago
Hello Chen, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Ulasan produk
Tanggal pembelian: 08/07/2021
0
Bagikan
NR
NAILUL HAFIZ BIN ABDUL RAHIM
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan NAILUL HAFIZ BIN ABDUL RAHIM tentang Etiqa:
It was very easy and convenient to understand and make informed decision. Your package is also very reasonably priced. I had been Etiqa customer for a long time, the latest service innovations have...
Baca lebih lanjut
Irsyad
Etiqa
4 years ago
Hello Nailul, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Ulasan produk
Tanggal pembelian: 29/07/2021
0
Bagikan
TB
TAN JING BO
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan TAN JING BO tentang Etiqa:
User friendly web page and very simple to renew the policy
Irsyad
Etiqa
4 years ago
Hello Tan, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Tanggal pembelian: 03/08/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
Great value and pretty easy to sign-up online. Quote is safe for 24 hrs and can pick up the application from the email link.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Ulasan produk
Tanggal pembelian: 30/07/2021
0
Bagikan
DG
DOREEN LIM BENG GUAN
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan DOREEN LIM BENG GUAN tentang Etiqa:
Service so far is fine but if possible eTiQa could give or match their competitor's quotation. This would make a strong relationship with the owner.
Irsyad
Etiqa
4 years ago
Hello Doreen, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries
Ulasan produk
Tanggal pembelian: 30/07/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
Simple and easy. System response fast ! Thank you
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Ulasan produk
Tanggal pembelian: 30/07/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
Easy to purchhase online
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Purchased my helpers 26 month insurance. Premium was lower compared to others and also coverage was higher.
Recommend it
Irsyad
Etiqa
4 years ago
Hello Rajat, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Ulasan produk
Tanggal pembelian: 27/07/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 years ago
James was very patient and clear with his policy details. Explanation good. Made my experience smooth.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.