Respond was pretty fast and officer was able to provide the necessary nformation
Irsyad
Etiqa
4 years ago
Dear Valued Customer , thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Tanggal pembelian: 17/08/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Etiqa
4 years ago
Waiting time too long
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Tanggal pembelian: 17/08/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Etiqa
4 years ago
Helpful and efficient with queries
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers
Tanggal pembelian: 17/08/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Etiqa
4 years ago
Staff is attentive to my query, able to prevent me with quick answer.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers
Tanggal pembelian: 17/08/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Etiqa
4 years ago
Prompt in taking call and polite
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
The internal communication among staff on what’s going between the email and watsapp messages are not in place. I need to explain to the customer care officer over the phone to check the watsapp to...
Baca lebih lanjut
Irsyad
Etiqa
4 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Tanggal pembelian: 16/08/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Etiqa
4 years ago
Fast transaction,explained full details.Thank you to Mr Ahmad.Great customer service👍
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Tanggal pembelian: 16/08/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Etiqa
4 years ago
Helpful and clear explanation re my request. Thank you!
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Tanggal pembelian: 16/08/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Etiqa
4 years ago
She is friendly and polite. She replies to my questions. Very informative.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
