I received an email confirming my order and that it was being processed with expected delivery in 2-5 days, a week went by and I hadnt received anything. I telephoned them and they said that the item...
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Tanggal pembelian: 10/04/2016
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Amersham
10 years ago
Apa yang dikatakan Trusted Customer tentang Equine Essentials Direct:
Apa yang dikatakan Trusted Customer tentang Equine Essentials Direct:
My order was to be delivered fri but wasnt untill the mon someone was waiting in thats why i changed it and said to be left by the bins if nobody in to receive parcel
Laura
Equine Essentials Direct
10 years ago
Many thanks for your review.
We are sorry that your experience was bad but if you leave instruction for the product to be left in a specific place there is no need to have someone wait in for the parcel as the courier will leave in the set place as they did for you on the Monday.
Many thanks
Ulasan produk
Tanggal pembelian: 16/04/2016
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10 years ago
Apa yang dikatakan Trusted Customer tentang Equine Essentials Direct:
very easy website to negotiate which enabled me to find the right type of rug that I was looking for with ease. Ordering was, once again, very easy and the delivery charge was reasonable. The parcel...
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Tanggal pembelian: 23/03/2016
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10 years ago
Apa yang dikatakan Trusted Customer tentang Equine Essentials Direct:
my order was quit urgent by the nature of its purpose ,but unfortunately I didn't receive until two weeks later after getting back in touch twice ,the currier was at fault I think initially .
Laura
Equine Essentials Direct
10 years ago
Hi
Many thanks for your review. Further to our conversations the courier attempted to deliver 3 times but due to your large gates they were unable to access your property. Once we had instruction to let the courier throw it over the gate the parcel was delivered within 2 days. As advised with further orders we would strongly recommend where it's feasible that you leave a note when you order advising delivery instructions so that you do not experience delays in the future.
Many thanks
Laura
Ulasan produk
Tanggal pembelian: 09/03/2016
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Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Equine Essentials Direct:
I cannot give an accurate review as I haven't received the boots yet even though I'm receiving emails saying I have and I've to leave feedback...
Laura
Equine Essentials Direct
10 years ago
We are very sorry that you have had to leave bad feedback.Â
We are working extremely hard to get the stock levels corrected on our website and hope this to be sorted very shortly. We do try to let people know as soon as possible if something is out of stock or not available, and in this case following our initial email to you about the boots, and having to get an alternative pair from the supplier this is what caused the delay.Â
Once again we are very sorry and apologise for inconvenience caused.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.