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Dawes Doors Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 4,010 ulasan

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan MR tentang Dawes Doors:

Great job

Great service, fast and prompt. Had to replace the whole mechanism, but all done smoothly and working a treat. Thank you so much.

Grande Digital

Dawes Doors

4 years ago

Good morning Mr Blackie -- Thank you so much for taking the time to write a review. Excellent feedback on the service received and of course we are delighted that the garage door is now working to your satisfaction. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

dan

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan dan tentang Dawes Doors:

Arrived exactly when they said they would, gave a free quotation, and weren't pushy about us not approving the work straight away.

Grande Digital

Dawes Doors

4 years ago

Good morning sir -- It's never an issue to leave a quotation and of course we would never be pushy towards a sale, all we can hope for is that you would consider us should you require further assistance. Thank you for the review and the five stars, its really appreciated. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Paul

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan Paul tentang Dawes Doors:

Swift efficient and friendly service

Garage door spring died Tuesday afternoon. Phoned Dawes and the door was fixed by first thing Wednesday morning. Nick, who attended, was friendly helpful and efficient.

Grande Digital

Dawes Doors

4 years ago

Good morning -- Great to hear that we are able to visit you in a good time to give you peace of mind. Your feedback will go back to Nick the technician who fixed the problem. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 years ago

Excellent service

From making the initial enquiry to getting the job completed was under hours. The communication was superb and the repairs to my garage door was carried out with no fuss. Overall an excellent...

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Grande Digital

Dawes Doors

4 years ago

Good morning -- Thank you for taking the time to share your experience. We do aim to resolve all repairs in the same visit, so great that this was the case for yourself. Fantastic feedback for the technician also, so thank you on his behalf. Have a great day. Kind Regards, The Dawes Doors Team

david

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan david tentang Dawes Doors:

Very quick and efficient service

Grande Digital

Dawes Doors

4 years ago

Good morning David -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review and share you positive experience on Feefo. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 years ago

Good contact and progressing with work

Engineer turned up as agreed with advanced call. Was polite and explained the problems gave price for replacement and we confirmed next steps.

Grande Digital

Dawes Doors

4 years ago

Good afternoon-- It's really appreciated that you took the time to write a review. Great feedback for the engineer who was polite and explained everything in detail. If you require any further assistance please do not hesitate to contact the team. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Frank

Diverifikasi oleh Feefo

Linton, Cambridge

4 years ago

Apa yang dikatakan Frank tentang Dawes Doors:

Prompt reply to the enquiry and engineer Kevin arrived on time to efficiently carry out the repair. A first class service!

Grande Digital

Dawes Doors

4 years ago

Good afternoon -- It's really appreciated that you took the time to write a review. Fantastic feedback for the engineer Kevin who gave you first class service. Have a great day. Kind Regards, The Dawes Doors Team

Chris

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan Chris tentang Dawes Doors:

Expensive, quick and slapdash

Expensive, quick and slapdash. This was portrayed as a local company but when i called the company the phone was answered by an Ariel company. I booked an appointment between 8-8:30 but the engineer...

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Grande Digital

Dawes Doors

4 years ago

Good afternoon -- We are sorry to hear you weren't happy with the service you received. We engage with a network of local engineers who work in their local area. Someone will be in touch ASAP to discuss the issue with you further. Have a great day. Kind Regards, The Dawes Doors Team

Mr Bharat Amin

Diverifikasi oleh Feefo

Leicester

4 years ago

Apa yang dikatakan Mr Bharat Amin tentang Dawes Doors:

Excellent initial service for appointment.

Telephone response on saturday was prompt and engineer rang on sunday with the time of appointment for monday.

Grande Digital

Dawes Doors

4 years ago

Good afternoon -- We are really grateful for taking the time to write a review and share your recent experience after our visit. Good feedback also regarding how we managed to deal with your enquiry over the weekend to get an appointment arranged for the Monday. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Andrew

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan Andrew tentang Dawes Doors:

Avoid

The website has a local number on it which is misleading as it goes to a call centre. They are not a local company. The visits were cancelled 3 times after waiting in for an engineer to arrive. I...

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Grande Digital

Dawes Doors

4 years ago

Good afternoon -- Thank you for sharing your feedback. We're sorry to hear that your survey visit was cancelled 3 times - this is not acceptable and we will investigate this further. Regarding your other comment - Dawes Doors engages with a network of engineers across the UK who work in their local area. The customer service team deals with all support aspects so that the engineers can get on with what they do best - solving garage door problems. As for the window sales - this is not something we do. Please can you let us know the number that called so it can be looked into? Kind Regards, The Dawes Doors Team

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