Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Damsel in a Dress Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/damsel-in-a-dress | Feefo

Pelanggan Tepercaya

3 years ago

The delivery was prompt but I only have four stars as the item wasn’t packed very tidily and was very creased on arrival. I would have expected better especially with a blouse costing so much.

Ulasan produk

Oscar Parton

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment has become faulty in the way it has, this is not the usual quality of our garments we can assure you. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item. Kind regards,

Tanggal pembelian: 15/05/2022

0

MR

Marion Rhodes

3 years ago

Apa yang dikatakan Marion Rhodes tentang Damsel in a Dress:

Good service I would have liked a returns label. Didn’t keep the dress

I would have liked a returns label in the oackage

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I'm delighted to hear that you had a good experience with our delivery service. Have a lovely day. Kind regards,

Ulasan produk

Hannah Lupton

Damsel in a Dress

3 years ago

Good afternoon, thank you for taking the time to provide this feedback on the Adona Lace Dress. I'm sorry to hear that you are not happy with the material or quality of the dress. This is certainly not what we expect for our high quality garments and I have now passed this on to be reviewed. I have looked into this and can see that you have received a full refund. Should you have any queries in the future at all, please do get back in touch. Kind regards.

Tanggal pembelian: 12/05/2022

0

KB

Kathryn Baldock

3 years ago

Apa yang dikatakan Kathryn Baldock tentang Damsel in a Dress:

Could be nicer

Was just ok..

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are not entirely satisfied with the service received. This is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards.

Ulasan produk

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of the top. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Tanggal pembelian: 12/05/2022

0

DI

Diana

3 years ago

Apa yang dikatakan Diana tentang Damsel in a Dress:

This was the first time I was purchasing something online from Damsel in a Dress. The dispatch was quick and the delivery was prompt.

Ulasan produk

Sarah

Damsel in a Dress

3 years ago

Good Afternoon Diana, Thank you for taking the time to provide feedback on your purchase of the Lynix Dress. I am happy to hear that you were pleased with the dress, but I am especially pleased at the constructive feedback as this helps us in the development of products in the future. I will refer this onto the garment tech team for future use. I do hope that this response finds you well and should you ever have any queries at all, please do get in touch. Kindest regards,

Tanggal pembelian: 05/05/2022

0

Pelanggan Tepercaya

4 years ago

Excellent quality dresses

Easy website and ordering easy. Paid for next day delivery but came a week later. It was probably down to the delivery service. Phone call to phase eight and was sorted. Would use again.

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you have not received the next day service you paid for, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Ulasan produk

Tanggal pembelian: 08/05/2022

0

Pelanggan Tepercaya

4 years ago

Shocking lack of interest…..

Shocking lack of customer service , rung repeatedly and on hold 40 mins plus then cut off, live chat inactive and e mail returned with a standard reply not addressing the problems. … This is the...

Baca lebih lanjut

Ulasan produk

Tanggal pembelian: 08/05/2022

0

JB

Janette Brayton

Cumbria

4 years ago

Apa yang dikatakan Janette Brayton tentang Damsel in a Dress:

Classy skirt

Excellent service , garment well packaged , good communication

Hannah Lupton

Damsel in a Dress

3 years ago

Hi there, thank you for leaving this feedback. I'm so pleased to hear that you are happy with the service you received and that your item was well packaged. Should you have any queries in the future at all, please do get back in touch. Kind regards.

Ulasan produk

Tanggal pembelian: 29/04/2022

0

Pelanggan Tepercaya

4 years ago

Mixed feelings, due to extra cost probably won't use again

The item arrived on time but was so creased and crumpled I had to pay to have it professionally steam pressed, that is very disappointing.

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that, this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Ulasan produk

Tanggal pembelian: 29/04/2022

0

Pelanggan Tepercaya

4 years ago

Sizing difference

The service was good but the dress size did not fit although exactly the same as another dress I have.

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Ulasan produk

Tanggal pembelian: 28/04/2022

0

Pelanggan Tepercaya

4 years ago

Check all orders before they are sent out. My dress arrived with large red pen marks on it. The communication channels need a lot of improvement, live chat didn't work, email didn't get replied to...

Baca lebih lanjut

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Ulasan produk

Tanggal pembelian: 04/05/2022

0

Damsel in a Dress Ulasan

Kadie Broderie TopUlasan lainnya tentang produk ini (4)Lihat Situs Web ProdukThe blouse is lovely but there were lots of loose cotton strands that I had to cut off before wearing.

Adona Lace DressUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukDidn’t think it was worth the money, heavy and itchy plus not a very good cut. Looked cheap.

Adalee Ruffle TopUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukThe front of the top had a frill which hangs to long

Lynix DressUlasan lainnya tentang produk ini (7)Lihat Situs Web ProdukI am a size 10, 5'4" tall and DD+ bra cup. I found the fit of the dress perfect - not too tight, not too loose and the length just above the knee. The only thing I would change was the shape of the...Baca lebih lanjut

Bari Printed DressUlasan lainnya tentang produk ini (5)Lihat Situs Web ProdukBought dress for wedding and it will be perfect.

Leonore Leopard DressUlasan lainnya tentang produk ini (4)Lihat Situs Web ProdukReally please with the dress , exactly what I wanted and sizing true.

Lara Tropical Floral DressUlasan lainnya tentang produk ini (13)Lihat Situs Web ProdukBroken zip x 3 dresses and unable to resolve with a dress with a working zip

Isabella City Suit SkirtUlasan lainnya tentang produk ini (8)Lihat Situs Web ProdukAlready have this skirt in blue, so decided to invest in it in black , beautifully cut , fits perfectly . Very versatile day or evening

Azalea Tassel JumpsuitUlasan lainnya tentang produk ini (8)Lihat Situs Web ProdukLoved the item spoiled because so badly creased

Nina City Suit DressUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukSizing wrong although same as another dress of same style.

Adie Button Detail DressUlasan lainnya tentang produk ini (6)Lihat Situs Web ProdukThe dress is really quality but arrived with pen marks on the front.

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?