Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

CruiseKings Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 3,182 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 months ago

I heartily recommend Cruise Kings

very helpful and informative. When we had an unexpected problem with our booking it was resolved quickly

Katie Parker

CruiseKings

2 months ago

Thank you for taking the time to leave us a wonderful five-star review. We are delighted to hear that you found our team helpful and informative. It is also great to know that the issue with your booking was resolved quickly and efficiently. We really appreciate your recommendation and are pleased we were able to support you when needed. We hope you have a fantastic cruise when it comes. Kind regards, Katie Parker CruiseKings

Mrs Shaw

Diverifikasi oleh Feefo

ESP

2 months ago

Apa yang dikatakan Mrs Shaw tentang CruiseKings:

Great service

Great service very helpful got us a great deal with everything we wanted

Katie Parker

CruiseKings

2 months ago

Hello Mrs Shaw, Thank you for taking the time to leave us a lovely review. We are delighted to hear that you received excellent customer service and that your agent was very helpful in securing a great deal with everything you were looking for. We hope you have a wonderful holiday when the time comes. Kind regards, Katie Parker CruiseKings

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 months ago

Excellent services

Excellent service. Very knowledgeable, efficient, courteous and friendly

Katie Parker

CruiseKings

2 months ago

Thank you for taking the time to leave us a review. We are delighted that you you received excellent customer service throughout your experience with CruiseKings. I am thrilled your agent was very knowledgeable, efficient, courteous and friendly. We hope you are looking forward to your holiday and you have a wonderful time when it comes. Kind regards, Katie Parker CruiseKings

Mr Baker

Diverifikasi oleh Feefo

GBR

2 months ago

Apa yang dikatakan Mr Baker tentang CruiseKings:

Excellent service, highly recommended

Fast response to our initial inquiry. Provided good correct information to enable us to make a decision. We had several points to clarify before booking and this was completed in a professional and...

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Katie Parker

CruiseKings

2 months ago

Hello Mr Baker, Thank you for taking the time to leave us a wonderful review. We are delighted that you received a fast response to your initial inquiry. It is great to know that the information provided helped you make an informed decision and that any questions you had were handled in a professional and friendly way. We really appreciate your recommendation and look forward to assisting you again in the future. We hope you have a fantastic cruise when the time comes. Kind regards, Katie Parker CruiseKings

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 months ago

good but do not like your start to this survey yes no

Katie Parker

CruiseKings

2 months ago

Thank you for taking the time to share your feedback with us. We are pleased to hear you had a positive experience overall. We also appreciate your comment regarding the start of the survey, and we will make sure this is passed on to the relevant team for review. Your feedback helps us improve, and we are grateful for you taking the time to let us know. We hope you have a wonderful holiday when the time comes. Kind regards, Katie Parker CruiseKings

Mrs Roberts

Diverifikasi oleh Feefo

2 months ago

Apa yang dikatakan Mrs Roberts tentang CruiseKings:

Brilliant from start to finish

Katie Parker

CruiseKings

2 months ago

Hello Mrs Roberts, Thank you for taking the time to leave us a review. We are delighted to hear that your experience with CruiseKings was brilliant from start to finish. We hope you are looking forward to your holiday and that you have a fantastic time when it comes. Kind regards, Katie Parker CruiseKings

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 months ago

Very good customer service

Excellent service from George when booking our cruise. He was very knowledgeable and helped us with decisions. Emailed confirmation came quickly.

Katie Parker

CruiseKings

2 months ago

Thank you for taking the time to write us a lovely review. We are delighted to hear that you received excellent service from George. We are pleased to hear that George was very knowledgeable and helpful to assist you in finding the perfect cruise. We hope you are looking forward to your holiday and you have a wonderful time when it comes. Kind regards, Katie Parker CruiseKings

Rachel Smith

Diverifikasi oleh Feefo

GBR

2 months ago

Apa yang dikatakan Rachel Smith tentang CruiseKings:

Excellent service

I submitted a query via email and I was impressed by the speed of the call back by Jane who was very knowledgeable and came up with an excellent holiday for my 50th Birthday next year . I can’t wait...

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Katie Parker

CruiseKings

2 months ago

Hello Mrs Smith, Thank you for taking the time to leave a lovey review. We are delighted you received a swift response from Jane in regards to your enquiry. It is good to hear that Jane was very knowledgeable and helped come up with an excellent holiday to fit your needs. We are thrilled you are looking forward to your 50th Birthday celebration holiday and we hope you have a wonderful time when it comes. Kind regards, Katie Parker CruiseKings

Tom Howland

Diverifikasi oleh Feefo

GBR

2 months ago

Apa yang dikatakan Tom Howland tentang CruiseKings:

Smooth Process

Very efficient

Katie Parker

CruiseKings

2 months ago

Hello Mr Howland, Thank you for taking the time to leave us a review. We are thrilled you had a smooth and efficient booking experience with CruiseKings. We hope you are looking forward to your holiday and we wish you a wonderful time when the time comes. Kind regards, Katie Parker CruiseKings

Carl

Diverifikasi oleh Feefo

GBR

2 months ago

Apa yang dikatakan Carl tentang CruiseKings:

Outstanding

Can’t speak highly enough of the whole booking process. Catherine took me through the query with tremendous clarity and professionalism. Having sent the quotation very quickly, I expressed an...

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Katie Parker

CruiseKings

2 months ago

Hello Mr Redman, Thank you for taking the time to write such a lovely review about your experience with CruiseKings. We truly appreciate your recommendation. We are thrilled to hear about the tremendous level of service you received from Catherine. We are delighted that Catherine was able to provide you with all the inclusions of your holiday with clarity and professionalism to help you make an informed decision. We are glad you are looking forward to your holiday in January and we will be here to help with any questions that may pop up along the way. Kind regards, Katie Parker CruiseKings

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo