Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Cruise Club UK

2,410 dari 2,409 ulasan

Linda

Diverifikasi oleh Feefo

GBR

3 months ago

Apa yang dikatakan Linda tentang Cruise Club UK:

After sales service very poor!!

Booking was great but it took daily phone calls and almost two weeks to receive my confirmation. Reviews for holidays are great but their after sales seems non- existent. Each time I called they said...

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Chris

Cruise Club UK

3 months ago

Hello there Linda I'm really sorry to hear about the length of time it took for you to recieve your confirmation. We're looking into why this happened as this normally arrives within 24 hours of booking. I trust you've now recieved your comfirmation, and you can start the countdown to an amazing holiday. Kind regards, Chris Cruise Club UK

Avtar

Diverifikasi oleh Feefo

3 months ago

Apa yang dikatakan Avtar tentang Cruise Club UK:

Good Booking Agent

I booked this cruise via telephone with Christian Hodson who was professional and very helpful. He gave me all the information I wanted. Had a minor issue with cruise company's travel documents which...

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Susan

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Susan tentang Cruise Club UK:

Fab cruise

Excellent service and value for money, the hotel included at the end of the cruise was fabulous . Every aspect of the cruise from transfer to tour was seamless and trouble free. Would recommend...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Booking Agent

Booked cruise via telephone and the agent (Jade Mifflin) was exceptionally professional , helpful and probably the best booking agent I have ever dealt with. Thank You!

Christine

Diverifikasi oleh Feefo

GGY

4 months ago

Apa yang dikatakan Christine tentang Cruise Club UK:

Excellent as always!

Helpful as always. Everything always goes smoothly.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Very helpful, easy booking process

Ricky

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Ricky tentang Cruise Club UK:

Cruise Club give a good service

Very happy with the lengths Christian Hodson went to try to help me with a problem I was having with our cruise on Celebrity Apex. However, he passed it over to the customer care team and since I...

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Robin

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Robin tentang Cruise Club UK:

Easily booked a great cruise

Received a marketing email from CCUK and was able to contact them easily and book the cruise at the advertised price.

Michael

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Michael tentang Cruise Club UK:

Last minute Danube cruise

We didn't receive our tickets so we had to ask again but they arrived. We also got a bargain price for a river cruise which saved us lots of money compared to our other Commonwealth holiday makers.

John

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan John tentang Cruise Club UK:

Disappointing service

The booking reference given wasn’t recognised when I tried to log in to my account. I’ve just tried to add my booking to the app and again I didn’t have the right reference. I will be phoning again...

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Chris

Cruise Club UK

4 months ago

Good Morning John I'm really sorry to hear you're having difficulties with loading your booking, I've asked a member of our Customer Service team to get in contact with you today to support you. Have a lovely weekend Chris Cruise Club UK

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Cruise Club UK Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?