Bought a personalised tumbler as a gift. Was a big hit when opened on Xmas morning. Great size and weight and felt comfortable in the hand. Personalised message was appreciated.
Excellent service and engraving. I was a little disappointed with the colour and size as I thought they were a little bigger and black and white but they were much appreciated
Awful service. Awful engraving. Used a lower case letter at the beginning of the name even though I had put a CAPS and then received rude and abrupt replies! I would avoid this company like the plague
Jamie Morrison
Regalo
6 years ago
Hi,
Thank you for your feedback, I am really sorry to hear that you have had a bad experience with us and that you were not happy with your engraving. This is certainly not up to our usual level of service. I can see that we have exchanged emails with you and explained that it was engraved in a capital letter it was just the style of font you chose. I am very sorry that you feel like we were rude and abrupt because we would never intend on coming across that way. Please accept my deepest apologies.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
