Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Cover4Rentals Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 1,934 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 months ago

No reply to enquiry emails

Charli

Cover4Rentals

6 months ago

Hi there, We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible. We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards. Kind regards, Charli

Pelanggan Tepercaya

6 months ago

Over a month to reply to the review. Need I say more?

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Sharp Practice…Not to be Trusted

They automatically renewed my annual car excess policy despite repeated requests from me not to do so.

Charli

Cover4Rentals

6 months ago

Hi there, Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal. You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. If we do not hear from you to remove the automatic renewal, it will go ahead as agreed by our terms. Kind regards, Charli

Pelanggan Tepercaya

6 months ago

Hello Charli, I understand your point about automatic renewal but I contacted you on receiving your invitation renewal and informed you that I would not be renewing and specifically asked that you removed me from automatic renewal. Needless to say you then took a payment some 2 weeks before my renewal date. Not acceptable and does to me feel like sharp practice. Jim Pattison

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Very straightforward

James Henry

Diverifikasi oleh Feefo

6 months ago

Apa yang dikatakan James Henry tentang Cover4Rentals:

Quick and easy to use

Michael Lawther

Diverifikasi oleh Feefo

6 months ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Reassurance

Did what I wanted it to do. Seemed to be more steps to follow than when used previously. Hope I don’t need to use it!

Jeff R

Diverifikasi oleh Feefo

GBR

6 months ago

Apa yang dikatakan Jeff R tentang Cover4Rentals:

Super easy

Super easy to navigate and very clear on what was available at competitive pricing

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

It was very straightforward to arrange the insurance and clear what I was buying.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

It was very easy to get the product that I wanted. Very clear information was proivded.

Philip Gould

Diverifikasi oleh Feefo

6 months ago

Apa yang dikatakan Philip Gould tentang Cover4Rentals:

Very efficient

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