I made many phone calls to the store when trying to obtain a date for delivery and hardly any staff ever called me back. One member called Francesca even told me she was busy doing displays and could...
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Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that you have had issues with our stores and can only apologise for this. Your comments have been passed on to management to prevent this from happening in the future.
We are glad that you are pleased with your furniture and hope that this experience will not prevent you from shopping with us again in the future.
Once again, thank you for leaving us feedback. It is appreciated.
Order and delivery arrangements very good' items arrived when expected and delivery staff very helpful and due to poor weather laid down coverings to ensure carpets remained clean.
Ulasan produk
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that you have had trouble with your mirror. Having checked your order we can see that you purchased the mirror from our imperfect clearance stock and inspected it before purchase, and there are notes on the order to say that there was a chip in the mirror at the time of purchase.
Please do not hesitate to contact our customer services department who will be happy to assist you with this issue.
Tanggal pembelian: 31/10/2015
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TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Everyone that we dealt with in the store was very patient and helpful. The order was added to over several weeks and this was not a problem at all. The delivery was on time and on the date when...
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Ulasan produk
Tanggal pembelian: 30/10/2015
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Friendly helpful staff
Ulasan produk
Tanggal pembelian: 28/11/2015
0
Bagikan
TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Buying the furniture was fine but within 3 weeks the reclining mechanism has broken. Several phone calls later we are still waiting for a call back and resolution.
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback.
We are sorry that you have had issues with your purchase and can only apologise for your experience calling to report the fault.
Your comments have been passed to our customer service department who are arranging for a technician to visit you to assess the furniture so that we can resolve the issue.
Once again, thank you for taking the time to leave us feedback. It is appreciated.
Ulasan produk
Hannah Nielen-Groen
Cousins Furniture
10 years ago
We are sorry that you have had issues with your purchase. Your comments have been passed to our customer service department who are arranging for a technician to visit you to assess the furniture so that we can resolve the issue.
Hannah Nielen-Groen
Cousins Furniture
10 years ago
We are sorry that you have had issues with your purchase. Your comments have been passed to our customer service department who are arranging for a technician to visit you to assess the furniture so that we can resolve the issue.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
