Mix up in the warehouse caused a 6 month delay in our bed.
Would not recommend and would not purchase from them again.
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback, it is appreciated.
We are sorry for the delay to your order. Having looked into our order it appears that all of the stock we had available was brown rather than the black you ordered and we had to order the black bed in from our supplier and can only apologise for the length of time it took to arrive.
We believe that a loan bed was offered and a gesture of goodwill was made by way of apology.
Once again we are sorry that there were issues with your order and hope that you will consider shopping with us again in the future.
Ulasan produk
Tanggal pembelian: 27/12/2015
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Trusted Customer
Diverifikasi oleh Feefo
********************
10 years ago
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
As always when ever we visit the showroom there is always something that catches our eye this time was no different we saw a chest of drawers that we liked at a price we loved many thanks Hordon...
Baca lebih lanjut
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Tanggal pembelian: 09/06/2016
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Trusted Customer
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Solihull
10 years ago
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
First class service Derrick was really helpful and answered everything that we needed to know, would recommend company and would certainly purchase from them again.
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Tanggal pembelian: 30/06/2016
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Diverifikasi oleh Feefo
Worsley, Lancashire
10 years ago
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Excellent layout in store,no hassle from salesmen who were extremely helpful when requested however. Great prices and great quality furniture. The deliverymen were really good managing to get large...
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Tanggal pembelian: 21/04/2016
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Trusted Customer
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West Yorkshire
10 years ago
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
lots of choice - good quality
disappointed with the delivery charge - offered free delivery if postcode area within 40 miles - then advised we weren't within but actually we are 37.5 miles
when...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We are sorry for the delay to your order. Having looked into our order it appears that all of the stock we had available was brown rather than the black you ordered and we had to order the black bed in from our supplier and can only apologise for the length of time it took to arrive.
We believe that a loan bed was offered and a gesture of goodwill was made by way of apology.
Once again we are sorry that there were issues with your order and hope that you will consider shopping with us again in the future.