Poor service calls not returned email unanswered, and took a long letter explaining how I had been messed around to finally receive an acknowledgement and an apology.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We are sorry that you experienced issues with your order and can only apologise for this.
Having looked into your order it appears that you received a discount to your order as a gesture of goodwill due to the issues that did occur with your order.
We hope that this experience will not prevent you from shopping with us again in the future.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Tanggal pembelian: 10/11/2016
1
Bagikan
TC
Trusted Customer
Diverifikasi oleh Feefo
9 years ago
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Staff at Warwick Road branch .Amazing service especially Yvonne Rochelle sales lady .so professional went above and beyond to help me.Thank you so much for you time and effort. Credit to Cousons...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We hope that this experience will not prevent you from shopping with us again in the future.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.