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Cousins Furniture Ulasan

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Trusted Customer
7 years ago
Tanggal pembelian: 31/01/2018
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Excellent product, sold in the back of experienced sales team that proved absolutely correct
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Paula
Cousins Furniture
7 years ago
Thank you for taking the time to leave us a review. We do appreciate it and we are pleased that you are happy with your product. We hope to see you in store sometime soon.
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TC
Trusted Customer
7 years ago
Tanggal pembelian: 06/02/2018
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Good product, good service, good price.
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Trusted Customer
7 years ago
Tanggal pembelian: 03/02/2018
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Cousins made what promised to be a lovely experience a genuine nightmare.
Deliver what was ordered instead of incorrect item Own up to mistakes, apologise and do all in your power to put mistakes right Don't damage flooring when delivering furniture Dont treat customers...

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Hannah Nielen-Groen
Cousins Furniture
7 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.

We are sorry that there was an issue with your order. Unfortunately the manufacturer delivered the wrong colour to us, we can only apologise for this as occasionally mistakes are made and this was beyond our control. We did replace the sofa as quickly as possible.

With regard to your damaged flooring, we apologise that the damage occurred. We did send professionals to repair the floor and this was done to a high standard.

Once again, thank you for your feedback and we hope that these issues will not prevent you from shopping with us again in the future.
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TC
Trusted Customer
7 years ago
Tanggal pembelian: 31/01/2018
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Great service
Great service throughout. Wouldn't hesitate to shop there again
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Trusted Customer
Dudley
7 years ago
Tanggal pembelian: 28/10/2017
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Old fashioned good service
Couldn't fault the service we had, we were kept informed all the way, and when we needed the suite earlier than the ordered delivery date the manufacturer's came up trump's and all through this...

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Trusted Customer
7 years ago
Tanggal pembelian: 21/10/2017
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Very happy, thank you.
The service I received at cousins was friendly and efficient. The Sales people weren’t pushy but let us know they were available if needed. They have so much beautiful furniture I will definitely be...

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Trusted Customer
7 years ago
Tanggal pembelian: 04/10/2017
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Appalling customer service once they have your money not interested
The sales staff are rude tell lies and treat customers appallingly.
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Hannah Nielen-Groen
Cousins Furniture
7 years ago
Thank you for taking the time to leave us feedback. We are sorry that you are unhappy with the service you received in store and can only apologise for this.

Having looked into your orders the issue seems to have stemmed from both your orders being due to be delivered together and the sofa arriving later than the dining set. The orders were then delivered to you separately.

We are sorry for any convenience this may have caused and hope that this experience will not prevent you from shopping with us again in the future.
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Trusted Customer
7 years ago
Tanggal pembelian: 11/09/2017
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
very helpful on the telephone when I made my purchase, delivered on time for Christmas,
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Trusted Customer
Manchester
7 years ago
Tanggal pembelian: 22/09/2017
Apa yang dikatakan Trusted Customer tentang Cousins Furniture:
Great showroom. Helpful staff all through the process.
The whole process was easy. No pressure in the showroom, but helpful when required. Only hiccup was supplier issue, which delayed estimated arrival by a few weeks, but not really Cousins fault!...

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Pelanggan Tepercaya
7 years ago
Tanggal pembelian: 22/09/2017
We are very pleased with the furniture and the sales team also the guys who delivered it were very friendly and took great care and were very professional.
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Tentang Cousins Furniture
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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Manchester Street, Oldbury, West Midlands, B69 4HH, United Kingdom
Mengapa ulasan Feefo tepercaya?

Tentang Cousins Furniture
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.