Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Citation Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/citation-limited | Feefo

Menampilkan seluruh 168 ulasan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 20/12/2017

The support and advice given by David Horne, throughout the audit was very helpful. I was also able to gain further access into the Citation platform thanks to David's help.

Jessica

Citation

1 year ago

Good afternoon, Thank you so much for sharing your experience with us! We're thrilled to hear that David's support and advice made a positive impact during the audit, and we'll share your positive feedback with him. All the best, Jessica Frostick Client Experience Team

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 21/07/2022

Tim Hanbury was excellent with us. He really did a great job of pointing us in the direction we should be going. He is there when we need him after wards also.

Jessica

Citation

1 year ago

Good afternoon, Thank you for taking the time to leave us a brilliant review! We'll pass on the positive comments to Tim, he’ll really appreciate it. All the best, Jessica Frostick Client Experience Team

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Mark Jordan

1 year ago

Tanggal pembelian: 07/03/2023

Apa yang dikatakan Mark Jordan tentang Citation:

Communication between the two parties has been regular and consistent. The quality of advice and service has been above expectations. It puts my mind at ease as Chairman of the Club to know we are in...

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Jessica

Citation

1 year ago

Hi Mark, Thank you so much for taking the time to share your experience with us. We really appreciate your kind words and positive feedback. All the best, Jessica Frostick Client Experience Team

Lihat lengkap ulasan pelanggan

Babatunde Kalejaiye

1 year ago

Tanggal pembelian: 24/05/2023

Apa yang dikatakan Babatunde Kalejaiye tentang Citation:

Very professional

Very professional, and proactive in dealing with my requirements

Jessica

Citation

1 year ago

Hi Babatunde, Thank you for taking the time to leave us a 5* review! We really appreciate the positive feedback. Best wishes, Jessica Frostick Client Experience Team

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 19/06/2023

Very good system with helpful and efficient staff

Jessica

Citation

1 year ago

Good afternoon, Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service! All the best, Jessica Frostick Client Experience Team

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Ellen Chimunye

1 year ago

Tanggal pembelian: 18/05/2023

Apa yang dikatakan Ellen Chimunye tentang Citation:

Disappointing

I phoned 3 times to get help on assigning a course to a new member of staff. The links were nor working. Despite my explanation I got same method to resolve which is not working until now three...

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Jessica

Citation

1 year ago

Hi Ellen, We extend our sincere apologies for the delay in responding to your concerns and the frustration you have encountered with the course assignment process. Your feedback is of utmost importance to us, and we deeply regret any inconvenience this situation has caused you. We understand how crucial it is for you to efficiently assign courses to your new staff member, and we apologise for the repeated attempts that did bring the desired outcome. I will reach out to you directly to personally oversee the resolution of the issue and ensure that you receive the necessary help to successfully assign the course to your staff member. Your patience and understanding are greatly appreciated as we work to address this matter. Your feedback guides our efforts to continuously improve our services and prevent similar situations from occurring in the future. Thank you for giving us the opportunity to address your concerns, and we look forward to assisting you in resolving this issue satisfactorily. Best regards, Jessica Frostick Client Experience Team

Lihat lengkap ulasan pelanggan

Wez Westwood

2 years ago

Tanggal pembelian: 29/03/2023

Apa yang dikatakan Wez Westwood tentang Citation:

Helpful and personable

Jessica

Citation

2 years ago

Hi Wez, Thank you for taking the time to leave us a brillian review! We really appreciate the positive feedback. All the best, Jessica Frostick Client Experience Team

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Pelanggan Tepercaya

2 years ago

Tanggal pembelian: 06/03/2023

Great service, felt at ease discussing any concerns too.

Very friendly, plus clear concise with any questions we had

Jessica

Citation

2 years ago

Hi there, Thank you for taking the time to leave us a 5* review! we really appreciate it. All the best, Jessica Frostick Client Experience Team

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Catherine O'Shaugnessy

2 years ago

Tanggal pembelian: 01/10/2022

Apa yang dikatakan Catherine O'Shaugnessy tentang Citation:

Very prompt and clear responses

Jessica

Citation

2 years ago

Hi Catherine, Thank you for your 5* review, we really appreciate your feedback! All the best, Jessica Frostick Client Experience Team

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Pelanggan Tepercaya

2 years ago

Tanggal pembelian: 01/02/2022

quick and easy inspection lots of information given and advice

really positive inspection quick and easy report came within the day good advice given training recommendations given on the same day

Jessica

Citation

2 years ago

Hi there, Thank you for taking the time to leave us a 5* review, I'm glad you are happy with our service! All the best, Jessica Frostick Client Experience Team

Lihat lengkap ulasan pelanggan

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Tentang Citation

When it comes to Health & Safety and HR & Employment Law, we really are the experts. We keep businesses – like yours – protected around the clock, and always provide advice that’s bespoke to each individual company.. From the moment Citation clients sign the dotted line, they receive access to our 24/7 advice line, site visits, legal documents, online tools, training and templates, legislation updates, monthly newsletters and our unique advice guarantee – and more.. Whether it’s completing a pre-qualification questionnaire or following fair disciplinary processes, we hold our clients’ hand every step of the way to give them complete peace of mind, and ensure they’re the best they can possibly be. With us by their side, businesses no longer need to get bogged down by legislation. Instead, they can focus their time and energy into doing what they love: running and growing their business.

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