Here at Chemist.net our goal as an online chemist is to continue to combine a competitive pricing strategy with the high quality service you would expect from your community pharmacy to the entire region of the United Kingdom. Chemist.net as an online pharmacy was launched in August 2008 as a division of Pure Health Medical Ltd. Over many years, Pure Health Medical Ltd has built up good relationships with its many suppliers, meaning we are able to offer you some of the cheapest prices from an online chemist with fast delivery using our next day carrier, DX, to ensure quality shipping and service at all times.
I'm very sorry about the delay with your order. After speaking with my colleague, it appears she attempted to contact you via email to inform you of a stock problem but it does not look like you saw the email. It is quite possible that it went into spam. After speaking to you on the phone, it seems your order was fully refunded.
Again, I'm very sorry about the delay in the refund being actioned, and hope you will give us a chance in the future to show you the top quality service we aim for.
Giulia,
Chemist.net Customer Services