Service is always first class and fast, and the jewellery itself is always good quality and well worth the price
Ulasan produk
Tanggal pembelian: 19/02/2021
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
5 years ago
I paid for a signed delivery but found it outside almost on the footpath
Carolina
Chains of Gold
5 years ago
Hi
I am sorry to hear your parcel was found unattended. All parcels to UK customers are sent via Royal Mail Special Delivery. Special delivery parcels are treated with uttermost care by Royal Mail. They are handled separately through their network and can only be delivered if signed for in the presence of the recipient. It cannot be left at safe places or with your neighbour. If the recipient isn’t at home to receive the parcel, a card is left with redelivery instructions.
I checked your order and although you selected "Free Delivery" at the checkout, we still dispatched your jewellery within 1 working day. I checked the tracking details of your parcel and I couldn't find any problems or irregularities.
With all of us doing more online shopping during the pandemic, may I ask you to verify if it was indeed our parcel which was left unattended by your front door?
If it was indeed our parcel that was left unattended, I would suggest you to speak to your post man. Special delivery parcels can cost a post man's job if not handled correctly or lost. As it's always the same staff covering delivery areas, speaking to your post man about problems with the delivery of signed for items will help them improve service for all parcels received in your area.
On a happier note, we are very glad to hear your jewellery was as expected. We are here to help should you need any further assistance.
With Regards,
Carolina
Chains of Gold
Ulasan produk
Tanggal pembelian: 17/01/2021
0
Bagikan
JC
Julia Clowes
Diverifikasi oleh Feefo
5 years ago
Apa yang dikatakan Julia Clowes tentang Chains of Gold:
The chain arrived very quickly and was in a well presented box with a nice little bow tied around it. My wife loved it as it was exactly what she wanted
Ulasan produk
Tanggal pembelian: 07/12/2020
0
Bagikan
HD
Helen Donovan
Diverifikasi oleh Feefo
Brisbane
5 years ago
Apa yang dikatakan Helen Donovan tentang Chains of Gold:
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
