Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Celebrity Cruises Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/celebrity-cruises | Feefo

Menampilkan seluruh 8,409 ulasan

Pelanggan Tepercaya

1 day ago

Tanggal pembelian: 26/06/2025

Excellent awareness of cruises and knowledgable of visiting ports. Pleasant courteous and credit to the brand.

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 day ago

Tanggal pembelian: 25/06/2025

Excellent throughout the cruise

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Pelanggan Tepercaya

2 days ago

Tanggal pembelian: 30/06/2025

Your representative was helpful and did everything I asked

Celebrity Cruises

1 day ago

Thank you for your feedback.

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KAREN THOMAS

Gregory Crescent

2 days ago

Tanggal pembelian: 27/06/2025

Apa yang dikatakan KAREN THOMAS tentang Celebrity Cruises:

Would definitely recommend

Excellent service on the Ascent. Food & entertainment exceptional.

Celebrity Cruises

1 day ago

Thank you for your feedback Karen.

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IAN THOMSON

Inverurie Aberdeen

2 days ago

Tanggal pembelian: 27/06/2025

Apa yang dikatakan IAN THOMSON tentang Celebrity Cruises:

Proud Scotsman

The service I have always received from Celebrity has been fantastic,especially from Jenny our cruise consultant who I have dealt with for many years. I spoke with her about our upcoming cruise in...

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Celebrity Cruises

1 day ago

Thank you for your feedback, we look forward to welcoming you onboard.

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Pelanggan Tepercaya

2 days ago

Tanggal pembelian: 26/06/2025

Efficient and helpful

Very efficient and helpful Booked two cruises within a few days . Just not happy with 8 30 dinner time on Equinox cruise 2 September . Hoping we can change to earlier .

Celebrity Cruises

1 day ago

Thank you for your feedback. We apologise for not being able to accommodate your preferred dining team. To join the waitlist for an earlier dining time (subject to availability), please contact us at 0344 493 2043 or email customerserviceuk@celebritycruises.com. Alternatively, you may speak with the Maitre D' onboard, who will do their best to assist you. Thank you for your understanding.

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STEPHEN COVERDALE

Redcar

2 days ago

Tanggal pembelian: 25/06/2025

Apa yang dikatakan STEPHEN COVERDALE tentang Celebrity Cruises:

Latest Celebrity booking

Friendly, helpful and polite service. All our queries were addressed.

Celebrity Cruises

1 day ago

Thank you for your feedback Stephen.

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BARRY BOWERS

London

3 days ago

Tanggal pembelian: 29/06/2025

Apa yang dikatakan BARRY BOWERS tentang Celebrity Cruises:

Awful

The booking process was awful. The prices quoted at the beginning bore no resemblance to the final price. Decided on a courtesy hold and then when I went back the price had increased again. Got the...

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Celebrity Cruises

2 days ago

Thank you for your feedback Barry. We sincerely apologise for any upset caused. Please kindly be informed that prices are subject to change. However, if you have placed a booking on hold, the price associated with that hold will be protected until it expires. If you have any further questions or concerns, please do not hesitate to contact us at 0344 493 2043 or via email at customerserviceuk@celebritycruises.com.

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BRENDA HUGHES

Liverpool

3 days ago

Tanggal pembelian: 27/06/2025

Apa yang dikatakan BRENDA HUGHES tentang Celebrity Cruises:

One of the best cruise companies

Love celebrity better than others

Celebrity Cruises

2 days ago

Thank you for your feedback Brenda.

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Pelanggan Tepercaya

4 days ago

Tanggal pembelian: 22/06/2025

Looking forward to sailing again on Aoex

User friendly site, very pleased with offers available, able to put a hold on booking to check various details before making final booking, cruised this ship previously and love it

Celebrity Cruises

3 days ago

Thank you for your feedback, we look forward to welcoming you onboard.

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Tentang Celebrity Cruises

Celebrity Cruises is consistently voted one of the top cruise lines in the world. We work hard to bring our guests the most unforgettable on board experiences, the most luxurious accommodation, award-winning gourmet dining and an unbeatable choice of hand-picked destinations.

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01932 834287

The Heights, Brooklands, Weybridge, Surrey, KT13 0NY, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

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