Hello again, considering your behavior from the very next day after purchase such terrible reviews on every possible platform is not a surprise for me. I will try to be as short as possible and explain what happened. First of all youāre calling everyone who working at Carcart a liars but only one person who constantly telling lies is you.
The vehicle in question is 13 years old with the odometer reading around 110,000 miles and a reasonable person should expect to find signs of wear and tear.
You never found this car on our website as you said, neither we advertised this car as having a one owner. Before court procedures I have sent you a video footage showing that sales executive told you how many former keepers vehicle had but you still denied that you knew about owners amount before buying a car. After judge watched the footage it was confirmed that you knew about owners amount before purchase.
Not sure how you find out that the mileage has been clocked back. You never provided any evidences or reasonable explanation and this question wasnāt even analysed at the hearing.
As you admitted suffering from mental issues I tried hard to resolve this dispute amicably but I wasnāt successful. I have asked your permission to instruct independent company to do an inspection but you never allowed. Alternately I have asked you to send evidences of the faults but it was never done. Instead of trying to resolve the dispute you have submitted claim to the court. Then you covered around 2000 miles with the car and done an inspection at Land Rover who found some suspension parts being worn.
I have analysed the video with the MOT tester and determined that only one worn part rendering vehicle unroadworthy. It is a split anti roll bar link boot - 50 pounds to repair the issueā¦ As Iām not able to prove that this boot wasnāt split at the point of sale the judge made a decision in your favour. I donātā believe itās fair but the law is the law.
The rest of the imperfections are cosmetic which would not be MOT failure. The oil leak described as a misting of oil. When you saying loads of dents in the chassis there are three dents 1-3cm size underneath the vehicle :) You never used a warranty or contacted our warranty provider so you should not comment that itās useless.
When people canāt afford or donāt like the vehicle anymore they trying to get out of the car at any cost. Sometimes even doing unbelievable things such as putting bleach in the fuel tank. Itās not common but itās happening when customer wants to reject the vehicle due to the fault which is not there. You have been lying about the facts from the very beginning, you werenāt provided any inspection reports or any evidences of the faults, you never allowed me to instruct third parties company to inspect the vehicle. Duo to these facts your request to return a vehicle for a full refund wasnāt accepted.
You would need to say a big thanks to your solicitors as they did really good job and found the way how to take you out of the vehicle. Despite of losing a lot of money you won the case, nevertheless you still causing harm to our reputation writing misleading reviews.
Please do not buy used cars anymore as you will cause troubles to other companies and look after yourself especially your mental health.
