Superb, if only everybody operated like these guys!!!!
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
We are very pleased to hear that you were happy with the service providede. We look forward to processing any orders thst you may have in the future.
Regards,
BSO web team
The service received and delivery cannot be complained about as it was fast and efficient inrespect of order and delovery time - but the product descriptions on-line were misleading.
Pelanggan Tepercaya
12 years ago
The telephone staff were very polite and helpful when I ordered the Pea Shingle; however when I complained that the wrong stones had been delivered (grey chipping) they insisted that I had received what I had ordered even though it might not be what I wanted and spoke to me as if I was stupid and it was my fault.
When the 'Pea Shingle' was collected the driver agreed that the stone I had received were chipping and commented that their company do not supply pea shingle which I already knew as I had original tried to order them though this 3rd party supplier!!
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback,
We are sorry to hear that you were not happy with the product supplied. We hope this does not put you off from using us again in the future.
Regards,
BSO web team
Ulasan produk
Pelanggan Tepercaya
12 years ago
Internet description for Pea Shingle did not matcg product delivered.
How many negatives can I give? Supplied taps in chrome instead of gold. Surely they have someone who can read CHROME on a box? When I 'phoned they eventually said gold were discontinued although...
Baca lebih lanjut
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback,
We are sorry to hear that you had problems with your order. You have now been issued with a full refund. We hope that you will use us again in the future.
Regards,
BSO web team
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