Overall good. I had some difficulty ordering the amount I wanted on the website, needs some attention. Delivery time ok but not great!
Nick Arpino
Britishfelt
5 years ago
Thank you for your feedback. We do aim to deliver all our online orders within 5 working days of receipt and we achieve this 95% of the time. I am sorry you feel we didn't respond quick enough on this occasion and we will continue to monitor our processes to find improvement. The amounts on the site go up in increments of 0.5 metres, with some of the more expensive products rising at 0.25 metres. We are continuing to look at our online store to find ways to streamline the ordering process and we hope that if you do require some of our product line in the future you will consider us again. Many thanks
Ulasan produk
Tanggal pembelian: 04/11/2020
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BE
Brian @ ABS Embroidery
Dagenham, Essex, UK
5 years ago
Apa yang dikatakan Brian @ ABS Embroidery tentang Britishfelt:
British Felt's products are first-class. I am very specific about the type of felt I use for my business and the Admiral 1.5mm is perfect for me.
I always think that the best judge of a business is...
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Nick Arpino
Britishfelt
5 years ago
Thank you for your kind response to our Company. We always appreciate feedback both positive and negative as it allows us to identify areas for improvement. We look forward to serving you again in the future.
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Tanggal pembelian: 28/10/2020
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AM
Austin Mckinlay
5 years ago
Apa yang dikatakan Austin Mckinlay tentang Britishfelt:
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
