Thanks for your positive feedback in respect of our service and the negative feedback in respect of the product purchased. Sadly it seems that the product on this occasion, didn't quite meet your previous experience of the same garment.
Annoying as this is, sadly the whole sizing of clothing across all brands is a global issue and inconsistencies we all know, drive us all insane and that's pretty much across every brand known to mankind. Brands will always "improve" their garments and change their factories for the construction all of which have an impact on production and we of course, have absolutely no control over that decision making process.
In this case, the product appears to be significantly larger in design than had previously been purchased a few years back and therefore those manufacturer improvements in this situation, have not been favourable.
However, all is not lost and we have emailed you a FREE returns label to enable you to send the items back to us and we will gladly replace these with the smaller size that hopefully will be of a similar sizing structure to the purchase made previously.
Apologies for any inconvenience caused and initial disappointment and sincerely hope we can resolve the product issue to your complete satisfaction.
Phil
The Baselayer Team
Ulasan produk
Baselayer Limited
Baselayer Limited
11 years ago
Thanks for your positive feedback in respect of our service and the negative feedback in respect of the product purchased. Sadly it seems that the product on this occasion, didn't quite meet your previous experience of the same garment.
Annoying as this is, sadly the whole sizing of clothing across all brands is a global issue and inconsistencies we all know, drive us all insane and that's pretty much across every brand known to mankind. Brands will always "improve" their garments and change their factories for the construction all of which have an impact on production and we of course, have absolutely no control over that decision making process.
In this case, the product appears to be significantly larger in design than had previously been purchased a few years back and therefore those manufacturer improvements in this situation, have not been favourable.
However, all is not lost and we have emailed you a FREE returns label to enable you to send the items back to us and we will gladly replace these with the smaller size that hopefully will be of a similar sizing structure to the purchase made previously.
Apologies for any inconvenience caused and initial disappointment and sincerely hope we can resolve the product issue to your complete satisfaction.
Phil
The Baselayer Team
Tanggal pembelian: 31/10/2014
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
11 years ago
Impressed with the very quick delivery.
Ulasan produk
Tanggal pembelian: 29/10/2014
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
11 years ago
Excellent
Ulasan produk
Tanggal pembelian: 31/10/2014
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
11 years ago
Pleased with the over all experience
Ulasan produk
Tanggal pembelian: 29/10/2014
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
11 years ago
Easy to use website and excellent delivery. Packaged well.
Baselayer is your genuine specialist supplier of branded technical performance base layers, sportswear and footwear from some of the world's leading manufacturers.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Baselayer is your genuine specialist supplier of branded technical performance base layers, sportswear and footwear from some of the world's leading manufacturers.
