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Barnardo’s Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 4,585 ulasan

Gu Perkis

Diverifikasi oleh Feefo

3 years ago

Apa yang dikatakan Gu Perkis tentang Barnardo’s:

Still not got my order spoke to lady she said wrong post code given now bei

Up to them

GARETH STEVENS

Diverifikasi oleh Feefo

3 years ago

Apa yang dikatakan GARETH STEVENS tentang Barnardo’s:

Good and quick delivery,and nice product

Rosemary Ashton

Diverifikasi oleh Feefo

3 years ago

Apa yang dikatakan Rosemary Ashton tentang Barnardo’s:

Purchases arrived well packed safely and in excellent condition.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 years ago

Terrible. Still no delivery

Customer Support

Barnardo’s

3 years ago

Good morning. Please accept my apologies for the delivery being delayed. I can confirm that your order was despatched within the advised time frame, the delays have been caused by Royal Mail strikes and the backlog from them all. Your order will arrive with you soon. Thank you so much for supporting Barnardo's Children's Charity. Kind regards

Pelanggan Tepercaya

3 years ago

Still no delivery!!! It is now too late to receive the stuff I ordered so I'm expecting a full refund on my order.

Customer Support

Barnardo’s

3 years ago

As discussed on our call this morning, your order has been refunded in full, and we sincerely apologise for the delay that the Royal Mail strikes have caused. We completely understand your frustration, and will endeavour to make sure that we can offer a much better shopping experience in the future.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 years ago

Disappointing service

Not good, despite ordering on 2nd December, still no calender. I've enquired about this many times. I'm aware of postal strikes etc but everything else I've ordered on line has arrived.!....

Baca lebih lanjut

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 years ago

Order not arrived!

No delivery. I called last week and was assured it would be with me at the beginning of this week. It’s now Friday and has not arrived. Would not use again! Was trying to use a charity .. But not...

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Karen Peart

Diverifikasi oleh Feefo

3 years ago

Apa yang dikatakan Karen Peart tentang Barnardo’s:

Want leave positive feedback but I can’t! ☹️

I want to leave positive feedback because it’s a charity but I can’t as I ordered these item’s on Saturday 3rd of December and we’re now on the 14th and I still haven’t received them….. Received a...

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Customer Support

Barnardo’s

3 years ago

Please accept our sincere apologies about the delay to your order arriving. Although we dispatched it on 5th December, it has been affected by the Royal Mail strikes and appears to be stuck in their system somewhere. As per our conversation this morning, if it hasn't turned up by the end of the weekend, please let us know and we will re-send it, or issue a refund, depending on your preference. Sorry again about the delay, we completely understand your frustration and will do everything we can to resolve the situation.

Karen Peart

3 years ago

Thank you so much for your reassurance , I really do appreciate it especially when the issue was not your fault. Thank you 😊

caroline lear

Diverifikasi oleh Feefo

3 years ago

Apa yang dikatakan caroline lear tentang Barnardo’s:

Bit rich asking for feed back. I don't have it!!!!

Actually deliver the item!!! I haven't received it!!??

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 years ago

Poor service

I ordered on 1 December. On 11 December I had heard and received nothing. I contacted customer service. They say it was dispatched 5 December. I still don’t have anything. As the order is for...

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Customer Support

Barnardo’s

3 years ago

Pelanggan Tepercaya

3 years ago

Blaming the postal strike is an excuse. We have had a postal delivery every day bar one in December

Customer Support

Barnardo’s

3 years ago

As per our conversation this morning, please accept our sincere apologies about the non-delivery of your order. The Royal Mail strikes have affected a large number of our customers over recent weeks, and the fact that your order is still missing after almost 2 weeks following dispatch is a concern. To re-iterate, please let us know if it still hasn't turned up after the weekend, and we will issue a refund in full.

Angela Gray

Diverifikasi oleh Feefo

3 years ago

Apa yang dikatakan Angela Gray tentang Barnardo’s:

I have not received the draughty so I can’t repot back.

Customer Support

Barnardo’s

3 years ago

Angela Gray

3 years ago

Thanks for your reply. It was what I expected but couldn’t comment on something I hadn’t received yet. Have a good Christmas.

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