Very poor service. I was initially advised delivery of my riding hat would be 3-5 days. I hadn’t received it a week later, so chased up Amira Equi. They told me it was out of stock. I waited another...
Similar to other reviews, I had to reach out to Amira Equi to get a status on shipping, as I never received a shipping confirmation. Only when I reached out did they say that my item was out of stock...
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Tanggal pembelian: 06/06/2025
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Alejandra
Diverifikasi oleh Feefo
London
11 months ago
Apa yang dikatakan Alejandra tentang Amira Equi Ltd:
I ordered a helmet in early April 2025 from this website, which showed it was in stock with a 2–5 day delivery time. A week later, with no delivery or update, I contacted them and was told the helmet...
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Ib Ravn-Aagaard
Amira Equi Ltd
10 months ago
Hi Alejandra, I apologise for not being able to fulfil your order sooner. I can confirm your refund has been processed. There is a shortage of Kylo helmets, mainly in the Medium size due to the high demand. Both Charles Owen and retailers are trying to build up stock to reduce delivery times. I apologise for the inconvenience caused. Kind Regards, Amira Equi
Ulasan produk
Ib Ravn-Aagaard
Amira Equi Ltd
10 months ago
Hi Alejandra, I apologise for not being able to fulfil your order sooner. I can confirm your refund has been processed. There is a shortage of Kylo helmets, mainly in the Medium size due to the high demand. Both Charles Owen and retailers are trying to build up stock to reduce delivery times. I apologise for the inconvenience caused. Kind Regards, Amira Equi
Shipping took weeks and when I contacted customer service, I didn't get any reply
Ib Ravn-Aagaard
Amira Equi Ltd
10 months ago
Apologies for the delay in you receiving your order, the helmet was ordered from Pikeur. We did not receive any emails from you regarding your order. I am pleased to hear you are happy with the product.
Ulasan produk
Ib Ravn-Aagaard
Amira Equi Ltd
10 months ago
Apologies for the delay in you receiving your order, the helmet was ordered from Pikeur. We did not receive any emails from you regarding your order. I am pleased to hear you are happy with the product.
Tanggal pembelian: 25/04/2025
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EA
Ege Akcay
Diverifikasi oleh Feefo
1 year ago
Apa yang dikatakan Ege Akcay tentang Amira Equi Ltd:
I did have to return the boot through no fault of its own I have a very wide foot with bunions. Customer service made it very simple they said just put them back in the box and mail them back...
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Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
