Alton Towers Holidays tidak lagi menjadi pelanggan aktif Feefo
Menampilkan seluruh 15,891 ulasan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
5 years ago
Good customer service
Needed to postpone our trip. Left my details on site. Received email to confirm with timeline to respond. Next day received two calls (first one I missed) to rebook, the customer service agent was...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
5 years ago
Odd that you can't buy the park and hotel tickets together.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
5 years ago
So helpful
We had to change our original booking because of Covid restrictions. I found the service very easy to use and the telephone representative extremely friendly and helpful.
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Miss Hodges
Diverifikasi oleh Feefo
5 years ago
Apa yang dikatakan Miss Hodges tentang Alton Towers Holidays:
Lack of communication and listening to my needs
I had a series of 6 seperate phone calls regarding the rebooking of my break. The person I was speaking to wasn’t listening to what I wanted/ needed from my short break and this was the reasoning for...
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Ms Walford
Diverifikasi oleh Feefo
5 years ago
Apa yang dikatakan Ms Walford tentang Alton Towers Holidays:
Excellent service
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
5 years ago
Operator very helpful
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
5 years ago
Slow and inefficient
I was sent a link to book through. I completed the form and sent it off. 48 hours later I’ve still heard nothing. We wanted to come on a set date to a certain room. We reached the point we were so...
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Mr Goble
Diverifikasi oleh Feefo
5 years ago
Apa yang dikatakan Mr Goble tentang Alton Towers Holidays:
Fantastic hotel booking staff
The hotel booking team at Alton towers are fantastic. I had to rebook after the latest lock down was extended. They did this with a smile and a laugh. Present and friendly to talk with.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
5 years ago
Choose hotel first
All people to choose their hostel/bedroom and then show availability for that room. I don't want to have to put in every single date to fine the hotel I want.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
