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Trusted Customer
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North Wales
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
I love Alton Towers
It was good, could have been a bit simpler knowing where discounts were taken off. But all is good apart from that
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TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
I had a few queries and needed some extras which couldn't be booked online. The call was friendly and helpful and I received a call back exactly when arranged so I didn't need to go through all the...
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TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
not easy!
Found the web site difficult to navigate and not as much info on things like restaurants,rooms etc as I would like.
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TC
Trusted Customer
Diverifikasi oleh Feefo
Somerset
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
New booking website much improved!
The new website is much better and has clearly been optimised for mobile use, as that is how I booked, it was simple and seamless!
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Fast and easy. More info and photos needed for hotel rooms etc
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TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Excellent reservation process
Very friendly staff make the reservation process very simple.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Bad service
The booking service was so bad that I had to cancel my booking, ring up again and rebook the same dates and hotel with another customer service representative who understood that Merlin Pass holders...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Booking didn't go through on website when I had entered my card details. I had to leave my phone number & was contacted the next day to confirm my reservation over the phone & check money hadn't been...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
It's not a very user-friendly website - slightly unclear what park and waterpark tickets/days are being booked along with the hotel reservation. It's also a bit unclear whether special offers have...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Fine
It was fine, however I find the website a bit difficult to navigate, it should be a bit more straight forward
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
