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Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Tried to book online
Tried to book online but it wouldn't let me, so ended up having to phone up to book. Which was more expensive than when I tried to book online.
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TC
Trusted Customer
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Ipswich
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Quick and easy.
Very quick and easy to book making great use of the 30% deal.
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Trusted Customer
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Whitley bay
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Very helpful and efficient great price
Excellent
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Very self explanatory
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Easy
Easy to book what I wanted.
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Trusted Customer
Diverifikasi oleh Feefo
Ayrshire
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Confused.com
Had a small issue when booking online as deal i saw online cust service couldnt help. But have been before and got grest deak doing it online myself. Alls good staff at hotels are excellent
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Should have free number to book
Should not charge to make booking and I was charged three days in a row because the advisor didn't write the correct email address and I rang three days in a row to get them to send me the email...
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Trusted Customer
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Liverpool
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
I love Alton Towers!!!!
This is the 3rd year running we have booked Alton Towers for our little boys birthday, it's so easy to book the whole trip and we love visiting the resort.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Unhappy with service
We are due to stay in your splash landings hotel during the half term week Saturday 20th February. Upon booking I told the agent it's my sons birthday that day so he said he would arrange for...
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Customer Care
Alton Towers Holidays
10 years ago
Hi There,
Thanks for taking the time to inform us of your booking experience.
I am very sorry that you had initially been given incorrect information by one of our newer team members. I would like to assure you that this has been addressed.
I am glad that our team had received your contact but apologise for the delay in getting this resolved.
I am however, very happy to inform you that from speaking to our team onsite to arrange some compliments as a way of apology. These will be ready for you upon arrival.
We hope that you and your family have a wonderful trip to the Alton Towers resort.
Warm Regards,
Ben
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Trusted Customer
Diverifikasi oleh Feefo
York
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Helpful phone service
Lady on the phone was very helpful especially as I was trying to use company discount, so she helped me to get best price
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
